On-Site Support Technician

On-Site Support Technician Established law firm seeks an On-Site Support Technician to join their busy team in London, this role is a 3-month Fixed Term position.

The London On-Site Support Technician (OST) is the first point of IT contact responding to user enquiries (via telephone, email, chat or in person) and is primarily responsible for providing technical assistance/support for computer systems, software, telephony and network related issues along with providing meeting/event technology support.

• Competitive Salary up to £50 000
• Superb employee benefits On-Site Support
• Technician
• Key

Responsibilities: Interface directly with all Firm personnel in order to provide telephone, remote and desk-side client technology support on all application, hardware, hardware peripheral, telephony and network related issues.

Set-up and support internal and external meetings, presentations, conference calls and events as needed.

Assist in configuring and supporting the various web conferencing platforms used to facilitate meetings (e. g.

Webex, Zoom, Teams.) Provide support/training for the firm’s telecommunications system, including instruction in phone use and dialling, maintenance of voicemail passwords and configuring conference calls.

Provide assistance with document production including converting documents from one application to anothe...