Technical Consultant in Birmingham

Hands-on Shopify expertise that turns configuration into confident, self-sufficient clients. Full-time · Birmingham, UK

Kubix is a Shopify Platinum Partner, eleven years in and a team of 45, working across a wide range of industries. We go beyond the brief. We get under the skin of how our clients' businesses actually run, and build solutions that respect business as usual while getting them the most out of Shopify. Much of our pipeline is replatforming, B2B and retail (POS) work, where the real value isn't the storefront. It's the technology stack around it. That work needs people with their hands genuinely in the platform. Not strategy, not theme code - configuring, testing, launching and supporting the thing clients use every day.

The Role

• Configure Shopify and Shopify POS. Store setup, markets, locations, inventory rules, staff roles and permissions, POS hardware and till configuration, receipts, payments, discounts, gift cards and customer accounts.
• Build automations and workflows. Shopify Flow, app configuration, and the practical automation that removes manual work from a client's operation.
• Support integrations. You work to the solution designs the Solutions Architect produces, configure the client side, test the data flowing through, and investigate when it does not behave.
• Test and launch. You write and run test scripts, coordinate client UAT, sit through cutover, and are available during the first days of live trading when the real problems appear.
• Train and hand over. You show store managers and head office teams how to use what we have built, in language that lands, and you produce the documentation they keep afterwards.
• Own the client relationship day to day. You will be on calls and in stores.

Skills/Qualities:

• Two to four years of hands-on Shopify experience, ideally agency side, with at least a couple of stores you have personally taken live.
• Practical Shopify POS experience, or clear evidence you can pick it up quickly.
• Comfort in the admin: settings, apps, Flow, metafields, CSV and bulk data work.
• Enough technical grounding to be useful around integrations.
• The ability to write clearly. Test scripts, handover notes and client updates are a real part of the job.
• A client-ready manner. Calm when something breaks, honest when you do not know, and organised enough that nothing quietly falls through.
• Willingness to travel for store visits and go-lives.

Ideally, you also have:

• Liquid familiarity, or enough front end knowledge to make small theme changes safely.
• Experience with Klaviyo, subscriptions apps, or third party inventory and order management tools.
• Exposure to any of NetSuite, Unleashed, Microsoft Dynamics 365 Business Central, Brightpearl, Sage, Xero, Peoplevox, Pipe17 or similar platforms.
• Experience supporting a multi-site retail estate.
• Having worked on a migration from another platform to Shopify.

We are not asking you to be an architect or a developer, or to have designed an ERP integration from scratch. You will be working alongside someone senior whose job is partly to teach you, and we expect you to take that seriously.

Why this role?

• Real ownership from the start. You will be the named person on your projects, not a pair of hands on someone else's.
• Deliberate investment in your development. You will work directly to a senior Solutions Architect whose remit explicitly includes bringing people up.
• A path you can see. The obvious route from here is into senior technical or solution design work as our integrations capability grows.
• Variety instead of repetition. Retail programmes, replatforms, B2B builds and ongoing client work, across industries.
• Room to shape how we work. If you find a better way to run a POS rollout or a cleaner way to document a handover, we want it written down and adopted.
• A business that is still growing. We are in our eleventh year, we have gone from three people to forty-five, and we still behave like a company that wants to grow rather than one protecting what it has.

Salary Expectations:

We appreciate that showing a salary indication is helpful for you to know whether it works with your personal circumstances, and it can be extremely frustrating to keep something so important so vague. But honestly? We’re in a position to consider a wide variety of experiences and salary levels for this role, so we’d rather discuss your experience and skills than try to set a salary bracket. If you’re the best person for the role, then we’ll offer a salary that works.

Do you want to join our team as our new Technical Consultant? Now it's over to you. Submit your application and one of our team will be in touch.

Why Kubix

We’re one of the top-tier Shopify agencies in the UK, but our culture is what truly sets us apart. Guided by empathy and clarity of purpose, we elevate the work and the people around us. Our standards are high, our intentions are genuine, and everything we do is anchored in creating lasting value. We’re dependable and forward-thinking, constantly striving for the best results for our clients and for ourselves. And most importantly, we never stop growing - together.