Kroo Bank seeks a strategic Head of Customer and Lending Operations to lead customer care and lending servicing across channels. You will set standards, drive efficiency, and partner with Product, Tech and Risk to deliver strong customer outcomes.
A strong track record in retail banking operations and leadership is essential. Joining Kroo Bank means leading a cross-functional team in a fast-paced, regulated UK bank environment.
#J-18808-Ljbffr
Head of Customer & Lending Operations – Hybrid (London/Manchester) employer: Kroo
Kroo is an exceptional employer that prioritises the well-being and growth of its employees while fostering a vibrant and inclusive work culture. With generous benefits such as 25 days of annual leave, mental health support, and opportunities for community engagement, Kroo empowers its team members to thrive both personally and professionally. Located in the heart of Central Manchester, our modern office environment complements a flexible hybrid working policy, making it an ideal place for those looking to make a meaningful impact in the fintech industry.
