Creative Director (Art)

The Klick Group—comprising Klick Health, Klick Media, Klick Applied Sciences, and Klick Consulting—is an ecosystem dedicated to helping life sciences brands achieve their full potential through best-in-class marketing and advertising, media, medical affairs and communications, market access, real-world evidence, and technology and analytics consulting. Founded in 1997, we have offices in Toronto, New York, Oxford, London, Cambridge, Cardiff, Melbourne, Philadelphia, Saratoga Springs, São Paulo, and Singapore.

About Our Creative Craft: Our Creative Craft brings Klick’s ideas to life through storytelling, design, and experience. This craft blends imagination with strategy to create work that is emotionally resonant and culturally relevant. Creative teams collaborate across disciplines to simplify complexity and humanise healthcare. Their work drives engagement, understanding, and meaningful action across channels.

Job Description: The Creative Director (Art) leads the visual creative vision across healthcare and pharmaceutical brands, setting the standard for conceptual thinking, art direction, visual systems, and integrated campaign execution. The role partners with senior leaders across Copy, Strategy, Client Services, Medical, and Regulatory to develop work that is strategically rigorous, medically accurate, visually distinctive, and effective across channels. The Creative Director (Art) provides senior client counsel, develops creative talent, and shapes ideas that strengthen brands, deepen client relationships, and support account growth.

What You’ll Do:

• Lead the visual creative vision for integrated healthcare and pharmaceutical campaigns across digital, social, CRM, print, presentation, experiential, and emerging channels, establishing campaign platforms and design systems from initial brief through final delivery.
• Direct creative quality across multiple accounts and workstreams, guiding Associate Creative Directors, Art Directors, and designers on concepts, visual narratives, typography, imagery, interaction, and channel execution while maintaining consistency with brand strategy and business objectives.
• Partner with senior Copy, Strategy, Medical, Regulatory, and Client Services leaders to shape ideas that balance creative ambition, audience relevance, scientific accuracy, regulatory requirements, user experience, and measurable client objectives.
• Present and defend creative strategies, campaign platforms, and visual direction to senior client and internal stakeholders, using audience, strategic, and creative rationale to guide decisions and move complex work forward.
• Develop creative talent and contribute to business growth by coaching senior and emerging creatives, raising standards across the Creative Craft, and leading creative thinking for pitches, new business opportunities, and account expansion.

Qualifications Required:

• 10+ years of art direction, design, and creative leadership experience in advertising, marketing, healthcare communications, or a related agency environment, with a portfolio demonstrating progression from hands-on concept development to ownership of major campaigns or creative platforms.
• Demonstrated experience leading creative work for healthcare, pharmaceutical, life sciences, or similarly regulated and complex clients, with portfolio examples spanning integrated campaigns and multiple audience or channel types.
• Portfolio demonstrating advanced art direction and visual leadership across campaign concepts, visual systems, typography, digital experiences, social, CRM, presentations, experiential work, and other integrated deliverables.
• Experience presenting and defending creative strategies and campaign ideas to senior client stakeholders, including navigating significant feedback, strategic trade-offs, and complex business or brand decisions.
• Experience directing creative output across multiple concurrent accounts or workstreams, including ownership of quality through agency creative workflows, medical and regulatory review, production, and final delivery.
• Experience leading and developing senior creative talent, including Associate Creative Directors, Art Directors, and designers, with evidence of improving creative quality, team capability, and delivery across accounts.

Desired:

• Comfort and enthusiasm for using AI as a regular part of how work gets done.
• Experience developing visual platforms across HCP, patient, payer, or disease awareness audiences, including adapting design systems while maintaining strategic and medical accuracy.
• Experience leading creative contributions to pitches, new business presentations, organic growth opportunities, or major client initiatives within healthcare, pharma, or life sciences.
• Advanced working knowledge of Adobe Creative Suite, Figma, Keynote, presentation design, and contemporary digital design workflows, with examples of applying these tools to high-level creative development.
• Working knowledge of healthcare brand strategy, audience needs, therapeutic area considerations, and market dynamics, with examples of translating that understanding into differentiated visual creative work.
• Bachelor’s degree in Advertising, Design, Art Direction, Visual Communications, or a related discipline, or equivalent professional experience.

Additional Information: Klick uses an AI-powered tool as part of an automated process to support our hiring process by analysing your experience, skills, and qualifications to help identify alignment with role requirements. Please note that the tool does not make final decisions or automatically disqualify candidates. Hiring decisions are made by our team, with thoughtful human judgment and oversight. We are committed to fair and transparent hiring practices and have implemented safeguards to help mitigate bias and support compliance with applicable laws.

Klick is consciously creating a culture where everyone can thrive and grow in their careers. We believe that our best work comes from our diverse backgrounds, perspectives, and skills. We strongly encourage members of historically underrepresented communities to apply, including Black people, Indigenous peoples, and other people of colour, people with disabilities, people from gender and sexually diverse communities and people with intersectional identities. We're also committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, please contact us at careers@klick.com and we will work with you to meet your accessibility needs and ensure you have a positive experience.