Head of Care - Children's Services in London
About the role
Kisharon Langdon UK has an exciting opportunity for a Service Manager to join their growing team in North-West London. Kisharon Langdon are a charity offering a wider breadth of services of enhanced quality, enabling us to better support people with a learning disability and autistic people and their families. From nursery and school to further education, through to employment opportunities and supported living, Kisharon Langdon will enable people with a learning disability and autistic people to thrive and realise their ambitions and aspirations.
Whilst we support the Jewish community, we celebrate and benefit from the diversity of the communities in which we are based and welcome applicants from all backgrounds.
Service Manager - The Role:
The Service Manager is responsible for ensuring the organisation provides a person-centred service to all members, building relationships with them, their families and the local community. The role is responsible for the supervision and management of a team of support workers, writing care and support plans and rota planning. The post holder will also be responsible for team management for annual leave, appraisals, performance management and any employee relations issues. The Service Manager will work in partnership with the Registered Manager to deliver against all strategic objectives within the operations division.
Service Manager - Key Responsibilities:
- To work alongside the Registered Manager, organising and writing care and support plans, and risk assessments. Also supporting staff to provide person centred services to our members, adhering to organisational policies and procedures and quality systems.
- To be responsible for the delivery of the service which takes into account all of the day-to-day operational requirements, and also quality measurements and monitoring.
- To ensure the service has the required level of resources to support members, including ensuring that the service is fully staffed according to agreed levels.
- To ensure that all members are aware of all social, recreational, and community opportunities and events and facilitate necessary access.
Service Manager - About You:
- Minimum requirement Level 3.
- You will have experience in rota planning in line with contracted care needs across a 24-hours, 7-day rota.
- You will have previous experience of financial management, budget control, line management and working with adults with a learning disability and autistic people.
- You will have the ability to address and respond to employee issues in a fair and consistent manner, including informal and formal performance management.
- You will have working knowledge of regulatory body inspection processes and documentation, and of CQC fundamental standards including safeguarding procedures and processes.
- You will have the ability to work flexibly and participate in the on-call rota as well as a full, clean driving licence and use of own vehicle.
21 days paid holiday per holiday year which increases with length of service, in addition, you are entitled to bank and public holidays and major Jewish festivals. (Pro-rated for part time staff)
- Company Pension scheme.
- Occupational Sick Pay after a qualifying period, which increases with length of service.
- Employee Assistance and Wellbeing Programme with free access to independent advice, support and counselling on a wide range of issues.
- Development and career progression opportunities.
This post is subject to an Enhanced Disclosure Application to the Disclosure and Barring Service.
To submit your CV for this Service Manager opportunity click Apply now!
Your tasks
Lead a team to provide person-centred care for children with learning disabilities.
Your profile
Experience in care management and working with individuals with learning disabilities.
What's also included
Generous holiday, pension scheme, and career development opportunities.
Tech stack & ways of working
Head of Care - Children's Services in London employer: Kisharon Langdon
Kisharon Noé School is an exceptional employer dedicated to fostering a supportive and inclusive work environment for educators passionate about Jewish learning. Located in the vibrant NW4 area, we offer competitive salaries, professional development opportunities, and a collaborative culture that values each team member's contributions. Join us to make a meaningful impact in the lives of students with special educational needs while growing your career in a nurturing setting.
Your perspectives
Make a real difference in the lives of children and their families.
StudySmarter Expert Advice
Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Kisharon Langdon.
Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Kisharon Langdon!
Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Kisharon Langdon, will notice your enthusiasm!
Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Kisharon Langdon or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
Some tips for your application 🫡
Show Your Passion for Social Work
In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications
Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients
Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Kisharon Langdon
Before hitting send, make sure to tailor your application specifically to Kisharon Langdon! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Kisharon Langdon
Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
Locations
- London
