Customer Service Officer

This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification.

30 hours per week are worked across a range of hours including weekends, and you may be required to undertake periods of lone working, as well as occasional working at other locations across the Dartford Library district.

As a Kent County Council employee you will enjoy the following benefits:

• 27 days annual leave rising to 29 after 5 years, plus bank holidays.

• Competitive salary.

• Local Government Pension Scheme.

• Opportunities for training and professional development.

• A wide range of health and wellbeing support.

• Good work/life balance.

• Access to Kent Rewards scheme, with discounts and cashback from hundreds of companies.

For more information on this role, please contact:

Jo Sawyer, Assistant Service Manager on 03000 418387 or Matthew Kerr, Service Manager on 03000 414382