Business Services Skills Coach - North West
Juniper Training About the role
As a Business Services Skills Coach, you will deliver dynamic and effective training sessions to apprentices both in group settings and on a one-to-one basis. You'll support learners through every stage of their apprenticeship journey, from induction through to completion, ensuring excellent attendance, retention, achievement, and progression. This is a rewarding opportunity for an enthusiastic educator who is committed to delivering exceptional learning experiences and helping apprentices build the skills, knowledge, and confidence they need to succeed.
This role offers a blend of home-based working and travel within the North West/North Staffs and South Yorkshire area to visit learners in their workplace, therefore candidates must be based within the North. In addition, there will be a requirement to attend training sessions and team meetings in Wolverhampton and the West Midlands.
Deliver Outstanding Training- Deliver engaging, innovative, and effective training sessions to apprentices in Business Admin, Customer Services and Recruitment apprenticeships.
- Facilitate inspiring induction programmes that set learners up for success.
- Plan and deliver creative schemes of work that meet apprenticeship standards and occupational requirements.
- Deliver/support with English and Maths Functional Skills qualifications up to Level 2.
- Create an inclusive and motivating learning environment that encourages participation and achievement.
- Manage apprentices' Individual Learning Programmes (ILPs) and closely monitor learner progress.
- Conduct initial assessments and use outcomes to set appropriate yet challenging targets.
- Assess occupational qualifications and apprenticeship portfolios against awarding body requirements.
- Provide regular, constructive, and developmental feedback that supports learner progression.
- Conduct meaningful progress reviews, documenting achievements and identifying development opportunities.
- Carry out timely workplace visits and one-to-one coaching sessions to support apprentice progress and achievement.
- Support learners to overcome barriers and stay on track to complete their programmes successfully.
- Drive excellent attendance, retention, and achievement rates.
- Build positive relationships with apprentices and employers.
- Encourage continuous improvement and high standards of performance.
- Inspire apprentices to maximise their potential and achieve their career goals.
We are looking for someone who is:
- Passionate about teaching, learning, and learner success.
- An engaging and confident presenter with excellent communication skills.
- Experienced in delivering apprenticeship training and assessing learner portfolios.
- Knowledgeable in English and Maths Functional Skills delivery up to Level 2.
- Organised, proactive, and able to manage a varied caseload of apprentices.
- Committed to delivering high-quality learning experiences and positive outcomes.
At Juniper Training Ltd, we believe that language should never be a barrier to opportunity. We are committed to creating an inclusive environment where everyone feels valued, respected, and supported. As an equal opportunities employer, we welcome applications from individuals of all backgrounds and are committed to providing a workplace free from discrimination. We actively encourage candidates from underrepresented groups to apply.
Juniper Training is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults, and expects all staff to share this commitment. As part of our safer recruitment process, we carefully review all applications, check employment history and references, and investigate any gaps in employment. Pre-employment checks will also include verification of identity, right to work in the UK, and relevant qualifications.
If you require any reasonable adjustments during the recruitment process, please let us know and we will do our best to support you. Join us in building a workplace that champions diversity, equity, inclusion, and safeguarding for all.
Your tasks
Deliver engaging training sessions to apprentices and support their learning journey.
Your profile
Passion for teaching and experience in apprenticeship training required.
What's also included
Enjoy 25 days holiday, early finishes, and wellness perks.
Tech stack & ways of working
Business Services Skills Coach - North West employer: Juniper Training
At Juniper Training, we pride ourselves on being an exceptional employer dedicated to empowering young people through high-quality vocational education. Our inclusive work culture fosters collaboration and personal growth, offering generous benefits such as 25 days of holiday, early finishes on Fridays, and opportunities for professional development. Join us in Manchester or the surrounding area, where you can make a meaningful impact while enjoying a supportive and dynamic work environment.
Your perspectives
Make a real difference in apprentices' lives and help them achieve their career goals.
StudySmarter Expert Advice
Maximise Your Local Education Network
Tap into your school or college’s career services as they often have connections with local education businesses, including potential apprenticeship opportunities. Attend any workshops or career fairs they host, as they can be a goldmine for meeting representatives from companies like Juniper Training.
Show Off Your Passion for Digital Learning
Get involved in online communities that focus on digital learning and education. Join forums, participate in webinars, and contribute to discussions on platforms like Twitter or LinkedIn. This not only gives you insider knowledge but also shows companies like Juniper Training that you're genuinely engaged in the field.
Be Ready for a Practical Assessment
Since this is an apprenticeship, be prepared to showcase your skills through practical assessments or tasks during interviews. Research common tasks in the digital-learning space and practice how you’d approach them, as this will help you stand out when applying to Juniper Training.
Craft Your Application for Impact
When applying for the apprenticeship, tailor your application to highlight any relevant skills or experiences you have with digital tools or teaching methods. Personalise it for Juniper Training, and don’t forget to express your enthusiasm for both education and technology!
Some tips for your application 🫡
Show Your Passion for Learning
When applying for an apprenticeship in digital learning and education, make sure to highlight your passion for education and technology. We want to see how motivated you are to grow and learn throughout your apprenticeship with us at Juniper Training.
Include Relevant Projects.
If you've worked on any tech-related projects or created educational content, definitely mention those! These can really demonstrate your skills and understanding of digital learning tools, which is crucial for the role of Business Services Skills Coach - North West.
Be Clear About What You Want to Learn
In your cover letter, don’t be shy about sharing what you hope to achieve during your apprenticeship. Whether it’s mastering certain tools or gaining teaching experience, we want to know how you plan to make the most of your time with us at Juniper Training.
Polish Your CV for Education
Make sure your CV highlights any relevant education or certifications that pertain to digital learning. This could include your coursework, any workshops you attended, or even online courses – anything that shows your dedication to the field and your readiness for an apprenticeship.
How to prepare for a job interview at Juniper Training
Show Your Passion for Digital Education
During the interview, let your enthusiasm for digital learning shine through. Share experiences where you've used online tools or platforms, or even projects where you created educational content. This will show Juniper Training that you're not just looking for any role, but you genuinely care about making a difference in the digital education space.
Prepare for Scenario-based Questions
Given that it's a digital learning role, expect scenario-based questions that will test your problem-solving skills. Think about situations where you've had to adapt to new technologies or engage with learners remotely. It’s all about demonstrating your ability to thrive in an ever-evolving digital environment!
Highlight Your Learning Agility
As an apprentice, you’ll need to show your eagerness to learn. Discuss any relevant courses you've taken, online certifications, or workshops that can highlight your commitment to professional growth. Let Juniper Training know you're ready to absorb knowledge like a sponge!
Familiarise Yourself with Digital Tools
Brush up on popular digital education tools that might be relevant to the role, such as LMS platforms, video conferencing tools, or content creation software. We might even get into technical discussions about these tools in the interview, so being able to articulate your thoughts and experiences with them will definitely give you an edge!
