At a Glance
- Tasks: Manage maintenance queries, schedule work, and liaise with residents and contractors.
- Company: Join a growing team at JRRL in Sidcup, focused on exceptional service.
- Benefits: Competitive salary, full-time permanent role, and opportunities for training.
- Other info: Dynamic environment with potential for career growth.
- Why this job: Perfect for ambitious individuals looking to develop their administration skills.
- Qualifications: Experience in administration and strong communication skills required.
The predicted salary is between 28800 - 43200 £ per year.
JRRL are looking for an Administrator to join their expanding client’s team in Sidcup. The right candidate will have experience of scheduling maintenance and repairs. This is a fantastic opportunity for an ambitious individual with the right skill set.
Main duties for the Administrator:
- Dealing with maintenance and repairs queries from start to finish, liaising with residents and contractors.
- Raising work orders and assigning them to operatives.
- Liaising with the contractor managers, operatives, and supervisors.
- Producing RAMS.
- Proactively offering exceptional customer service to all stakeholders, developing excellent relationships.
- Ensuring responses are dealt with in line with contractual SLAs.
- Managing contractors’ diaries and scheduling planned work.
- Booking sub-contractors for work.
- Monitoring contractor and engineer performance, providing timely updates to all relevant parties.
- Invoicing; raising and signing off purchase orders.
Person specification for the Administrator:
- Administration experience with scheduling maintenance and repair works.
- Strong communication skills.
- Attention to detail.
The Administrator role is a full-time, permanent position. The salary range reflects the candidate's level of experience. The lower end of the band is suited for individuals who may require additional training to meet the role's requirements, while the higher end is for candidates who possess the exact skills and experience outlined above.
Administrator employer: Julie Rose Recruitment
JRRL is an excellent employer that values ambition and offers a supportive work culture in Sidcup, where employees can thrive in their roles. With a focus on professional development, the company provides opportunities for growth and training, ensuring that all team members are equipped to succeed. The collaborative environment fosters strong relationships with colleagues and clients alike, making it a rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for an Administrator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to administration and customer service. We recommend role-playing with a friend or using online resources to get comfortable with your responses.
✨Tip Number 3
Showcase your skills! When you get the chance to meet potential employers, bring along examples of your previous work, especially anything related to scheduling maintenance or managing contractors. It’ll help you stand out from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that match your skills, and applying directly can sometimes give you an edge over other candidates. Plus, it’s super easy!
We think you need these skills to ace Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in scheduling maintenance and repairs. We want to see how your skills match the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Administrator role. Mention your strong communication skills and attention to detail, as these are key for us.
Showcase Your Customer Service Skills:Since exceptional customer service is crucial, share examples of how you've developed relationships with stakeholders in previous roles. We love to see candidates who can go the extra mile!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Julie Rose Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of scheduling maintenance and repairs. Familiarise yourself with common queries and processes, as well as the tools used in the industry. This will show that you're not just interested in the role but also prepared to hit the ground running.
✨Show Off Your Communication Skills
Since the role involves liaising with residents, contractors, and managers, practice articulating your thoughts clearly. Prepare examples of how you've successfully communicated in previous roles, especially when resolving issues or managing expectations.
✨Demonstrate Attention to Detail
In this role, attention to detail is crucial. Bring examples of how you've managed tasks that required precision, like producing RAMS or handling invoicing. Highlighting your ability to catch errors before they escalate will impress the interviewers.
✨Be Customer Service Savvy
Exceptional customer service is key for this position. Think of times when you've gone above and beyond for a customer or stakeholder. Be ready to discuss how you build relationships and ensure satisfaction, as this will resonate well with the interviewers.
