At a Glance
- Tasks: Manage a portfolio of residential units, ensuring top-notch service for landlords and tenants.
- Company: Join Lamont & Co, a growing property management business in Birmingham.
- Benefits: Competitive salary, pension scheme, and mileage reimbursement.
- Other info: Be part of a close-knit team with excellent growth opportunities.
- Why this job: Shape the future of property management while building direct relationships with international investors.
- Qualifications: Experience in residential lettings and property management, with a customer-focused approach.
About Lamont & Co Estates is a residential lettings and property management business based in Birmingham. It is known for a professional, proactive and accountable service to landlords and tenants, and for treating customer care as the job rather than an add on.
The business is part of the developer backed Prosperity Group, which gives it a steady flow of new stock and a direct relationship with an international investor base. Lamont & Co currently manages around 1,300 units and expects to reach around 2,500 by the end of 2028. With 20 to 30 building projects in the group's pipeline, that growth is already planned and under construction.
The business is now building the structure for its next stage of growth, and the people who join now will help shape it.
The Opportunity Lamont & Co is looking for a Portfolio Manager to take full ownership of a portfolio of approximately 120 to 150 residential units across Birmingham, Dudley and the surrounding area. This is a genuine all round role. You will let the properties yourself, look after the landlords yourself, and be accountable for every part of the portfolio, delivered to a hospitality standard of service.
The successful candidate will:
- Take full ownership of the portfolio as the main point of contact for landlords, from onboarding new landlords and properties to reporting directly to clients
- Handle the lettings process in person, including Rightmove advertising, enquiries, accompanied viewings, selecting applicants, offers and all paperwork
- Manage referencing, Right to Rent checks, tenancy agreements, deposit registration and move ins
- Put properties back on the market as soon as notice is served, keeping landlords informed and reassured until the property is re-let
- Carry out six monthly inspections and six monthly service calls with every landlord
- Keep landlords updated proactively on arrears and maintenance, working alongside the credit controller and maintenance team as the point of escalation
- Keep every property compliant, including gas safety, EICR, EPC, licensing, fire safety and Renters’ Rights legislation
- Manage renewals, rent reviews, check outs and deposit resolution
- Resolve complaints professionally and address the root cause
- Take on new units as new buildings complete and join the portfolio
The Role The purpose of this role is to run a portfolio end to end, combining the urgency of lettings with the knowledge and care of property management. The role is office based in Birmingham five days a week, reporting to the Portfolio Director, with a salary set above typical lettings and property management levels.
The Ideal Candidate The preferred candidate will have the following experience:
- Residential lettings and property management experience, ideally from a boutique agency where you have done a bit of everything, or from Build to Rent
- Experience across the full tenancy lifecycle, including viewings and inspections
- Confident knowledge of lettings legislation, including pre move in compliance (gas safety, EICR and EPC), notice periods and the Renters’ Rights Act
- Commercially minded, combining the urgency of lettings with the knowledge and care of property management
- A customer service led, hospitality style approach to looking after landlords
- Resilient under pressure and professional at all times, including when delivering difficult news
- Highly organised and able to work independently, planning your own diary around viewings, inspections and calls
- ARLA Propertymark qualification (or working towards it), Reapit experience and HMO knowledge are advantageous
- Full UK driving licence and access to your own vehicle
- Able to work from the Birmingham office five days a week
Why Join Lamont & Co? You get a portfolio that is genuinely yours, with direct relationships with an international investor base and a salary that reflects that responsibility. You also get the backing of a developer led group with a clear pipeline, so the portfolio and the business are growing around you. It is a close knit team where customer care comes first, and there is a real chance to help shape how the business operates as it scales.
Benefits include a company pension scheme and business mileage reimbursed at 55p per mile.
This vacancy is exclusively managed by Joshua Robert Recruitment. All direct and third-party applications will be forwarded to Joshua Robert for consideration.
Residential Property Manager in Birmingham employer: Joshua Robert Recruitment
As a Shopping Centre Manager in Edinburgh, you will join a well-respected property management organisation that values its employees and fosters a collaborative work culture. With a competitive salary of £60,000 per annum, the company offers excellent growth opportunities, allowing you to enhance your skills in facilities management and stakeholder engagement while working in a vibrant retail and leisure environment. The role not only provides a chance to lead operational performance but also to make a meaningful impact on the customer experience in a prominent location.
StudySmarter Expert Advice🤫
We think this is how you could land Residential Property Manager in Birmingham
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Joshua Robert Recruitment.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Joshua Robert Recruitment? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Joshua Robert Recruitment's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Residential Property Manager in Birmingham
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Residential Property Manager role at Joshua Robert Recruitment, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Joshua Robert Recruitment
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Joshua Robert Recruitment operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Joshua Robert Recruitment. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Joshua Robert Recruitment.
