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- Tasks: Lead a team in installing high-end wooden structures and hardware.
- Company: Join a family-run business known for exceptional growth and quality products.
- Benefits: Enjoy a permanent position with a supportive team and diverse work environment.
- Why this job: Be part of a culture that values craftsmanship and customer satisfaction.
- Qualifications: Must have carpentry training and experience in architectural hardware installation.
- Other info: Willingness to travel between Crawley and London is essential.
The predicted salary is between 36000 - 60000 £ per year.
CARPENTER LEAD (INSTALLATION LEAD)
CRAWLEY & LONDON – PERMANENT
Job Overview:
Working for an industry leader, Our client is a family run highly successful business who are seeing exceptional growth with their exceptionally highly quality products. Crawley is known for its diverse population, with residents from various cultural backgrounds and ethnicities. This diversity is reflected in the town\’s restaurants, shops, and cultural events.
The purpose of this role is to enhance Customer and other stakeholders’ experience by ensuring that products are successfully delivered and that any sites related issues are resolved timeously.
The Carpenter/Installation Lead is a skilled tradesperson who has constructed and installed wooden structures like doors, windows, cabinets, and trim within a building, while also fitting and securing all necessary hardware components such as hinges, handles, locks, bolts, closures and other components to ensure proper functionality; essentially combining the carpentry skills of a joiner with the precise installation abilities needed to fit hardware elements.
The Installer will extend our quality assurance processes to installation through onsite training and support and provide continuous improvement feedback to designers and the operations.
To be a successful Installation Lead you require the following skills & attributes:
Skilled joiner with significant architectural hardware installation experience in high end residential applications. You will be a good trainer capable of instructing our contractors joiners and internal teams in the correct processes to install our product.
Excellent interpersonal & communication skills, Customer orientated attitude. Ability to work well under pressure. Attention to detail, excellent time management and organisation skills.
Working as a Team is crucial. Exposure to operations and planning functions will be an advantage as this role will liaise closely with Operations and Project Consultant teams.
Please note that you must be willing to spend 50/50 time in Crawley and London
Responsibilities:
- Maintenance and rejuvenation of existing samples
- Contractor/Joiner Site installation team training and support
- Internal and external problem solving
- Internal training and product development and product improvement
- Onsite product or installation defect repairs
- Facilities maintenance
- Willing to travel to various sites in and around London
- Planned product maintenance, setting, lubricating
- Scheduled site support visits including provision of spares
Education/Work Experience Requirements:
Required:
- Carpentry or joinery trained with broad best practise experience installing high end architectural hardware.
- Contract work in construction environment
- Technical knowledge of Ironmongery and architectural hardware, functional and decorative
- Has delivered training or technical support to installation teams
- UK drivers’ license with clean record
Nice to have:
- Bespoke joinery and hardware specification and design knowledge
- Customer support experience
- Process oriented
- Metal finishing experience
- Passion for high end bespoke joinery and hardware creations
Hours
07:30-16:30 Monday to Friday
Please note that visa sponsorship is not provided. The candidates must have the right to work in United Kingdom. Please submit your resume in English language. All applications will be handled with confidentiality. Only shortlisted candidates will be contacted.
Jigsaw Business Group | Lead Carpenter employer: Jigsaw Business Group
Contact Detail:
Jigsaw Business Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Jigsaw Business Group | Lead Carpenter
✨Tip Number 1
Make sure to highlight your experience with high-end architectural hardware installation. This is a key requirement for the role, so be ready to discuss specific projects where you've successfully completed similar tasks.
✨Tip Number 2
Since this position involves training and supporting installation teams, think of examples where you've effectively communicated complex information or trained others. Be prepared to share these experiences during your discussions.
✨Tip Number 3
Demonstrate your customer-oriented attitude by preparing to discuss how you've handled customer interactions in the past. Show that you understand the importance of customer satisfaction in your work.
✨Tip Number 4
Familiarize yourself with the company’s products and services. Being knowledgeable about what they offer will not only impress them but also help you articulate how you can contribute to their success.
We think you need these skills to ace Jigsaw Business Group | Lead Carpenter
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your carpentry and joinery training, as well as your experience with high-end architectural hardware installation. Emphasize any relevant projects or roles that showcase your skills in both construction and customer support.
Craft a Strong Cover Letter: In your cover letter, express your passion for bespoke joinery and hardware creations. Mention your ability to train and support teams, and how your interpersonal skills can enhance customer experiences. Be specific about why you want to work with this family-run business.
Showcase Relevant Experience: When detailing your work experience, focus on roles where you have installed wooden structures and architectural hardware. Include examples of how you've solved problems on-site and contributed to quality assurance processes.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any errors. Ensure that your documents are clear, concise, and free of typos, as attention to detail is crucial for this role.
How to prepare for a job interview at Jigsaw Business Group
✨Showcase Your Technical Skills
Be prepared to discuss your experience with high-end architectural hardware installation. Highlight specific projects where you successfully installed wooden structures and secured hardware components, demonstrating your technical knowledge and craftsmanship.
✨Emphasize Training Experience
Since the role involves training contractors and internal teams, share examples of how you've effectively trained others in carpentry or installation processes. Discuss your approach to teaching and any positive outcomes from your training sessions.
✨Demonstrate Customer Orientation
Prepare to talk about your customer service experience and how you ensure a positive customer experience. Provide examples of how you've resolved issues on-site and maintained strong relationships with clients and stakeholders.
✨Highlight Team Collaboration
This role requires working closely with various teams. Be ready to discuss your experience in collaborative environments, how you handle pressure, and your strategies for effective communication within a team setting.
