At a Glance
- Tasks: Coordinate customer orders and ensure smooth logistics for UK and international markets.
- Company: Join James Cropper, a global leader in advanced materials with a rich heritage.
- Benefits: Competitive salary, pension scheme, 25 days holiday, and health cash plan.
- Other info: Opportunity for career growth with support from experienced mentors.
- Why this job: Be part of a dynamic team that values innovation and exceptional customer service.
- Qualifications: Experience in sales coordination or logistics, strong organisational skills, and proactive problem-solving.
The predicted salary is between 27000 - 33000 £ per year.
At James Cropper, innovation has been part of our story since 1845.
Family-led for six generations, today we are a global business with an international workforce and a reach spanning more than 50 countries.
James Cropper Advanced Materials combines specialist manufacturing expertise with pioneering material technologies, including advanced non-wovens and electrochemical coatings.
Our products and capabilities support a diverse range of global markets, where performance, innovation, quality and sustainability matter.
This is an opportunity to join a business with a proud heritage, but a clear focus on the future.
The Opportunity
We’re looking for a Sales & Logistics Coordinator to play a key role in keeping our customers, sales teams and supply chain connected.
Sitting at the heart of our sales and logistics operation, you’ll coordinate customer orders from initial processing through to final delivery, working closely with internal teams, freight partners and customers across UK and international markets.
It’s a varied role where organisation, communication and problem-solving are essential.
You’ll help ensure orders move efficiently, customers stay informed and potential issues are resolved quickly, all while supporting the business to deliver exceptional service and maximise profitable sales.
You’ll be responsible for
- Providing accurate and timely information to internal and external customers.
- Coordinating UK and export shipments, working closely with freight forwarders to ensure smooth and efficient delivery.
- Processing and tracking customer orders and samples, completing contract reviews and resolving queries or issues.
- Working collaboratively with internal teams to support demand forecasting and effective stock management.
- Tracking shipments and proactively managing delays, changes or delivery challenges.
- Building strong relationships with logistics and freight partners to support cost-effective and reliable transportation.
- Keeping customers and key stakeholders updated on order progress and delivery timelines.
- Identifying opportunities to improve processes, service levels and the overall customer experience.
What will make you successful?
You’ll be someone who enjoys working in a fast moving, customer focused environment and can confidently manage multiple priorities without losing sight of the detail.
We’re particularly interested in candidates who bring
- Experience within sales coordination, customer operations, logistics or supply chain, ideally within manufacturing, materials or a technical environment.
- Strong organisational skills and excellent attention to detail.
- The ability to manage competing priorities and take ownership of tasks through to completion.
- Confident communication skills and the ability to build strong relationships with customers, colleagues and external partners.
- A proactive, solutions focused approach to resolving problems.
- Good working knowledge of Microsoft Office.
- Knowledge and practical understanding of HMRC requirements and export guidelines would be advantageous.
If you enjoy bringing people, processes and logistics together to deliver a great customer experience, this could be a brilliant opportunity to become part of James Cropper Advanced Materials.
Why choose Us?
- We are offering a competitive salary and benefits including;
- The chance to pave your career with a global leader you’ll have support from your line manager and a range of learning & development programmes
- We will help you save for your retirement - join our pension scheme and we’ll match contributions up to 6%
- 25 days’ holiday per year (pro rata) plus bank holidays
- Free health cash plan so you can claim back cash for a range of medical expenses
- Wellbeing support - including a 24/7 employee assistance programme (EAP) for you and your nearest and dearest
We reserve the right to close the vacancy earlier should we identify a suitable candidate or receive a sufficient volume of applications.
- Our job applicant privacy policy is available to view here
- The Company
James Cropper are global market leaders in advanced materials and paper products.
Led by the Cropper family for six generations, we have an international workforce and an operational reach in over 50 countries.
Established in 1845, we manufacture paper, packaging and advanced materials incorporating pioneering non-wovens and electrochemical coatings.
We operate across multiple markets from luxury retail to renewable energy.
Renowned globally for service, capability, pioneering and multi award-winning commitment to the highest standards of sustainability.
Our Values
- Forward Thinking
- We are proud of our heritage but not stuck in the past
- We ask questions that matter and are always open to new ideas
- We are inventors, not afraid to experiment
- We anticipate our customers' needs and think about what’s best for the long-term
- As pioneers, we forge new paths ahead
- Responsible
- We face reality and own our actions
- We believe in using materials resourcefully
- We are tenacious and committed to delivering quality products and service to our customers
- We are guardians of this business for future generations
- Caring
- Family and community is at the heart of our business and makes us stronger
- We treat each other how we would like to be treated, and pull together when the going gets tough
- We care about each other’s wellbeing, our customers, suppliers and the planet we share
- Learning & Development Programmes
Sales & Logistics Co-Ordinator in Kendal employer: James Cropper
At James Cropper, we pride ourselves on being an excellent employer, offering a dynamic work environment that fosters safety and collaboration among our multi-disciplinary teams. Our commitment to employee growth is evident through ongoing training opportunities and a clear career progression path, making this role not just a job, but a meaningful career choice in the heart of our innovative mill operations.
StudySmarter Expert Advice🤫
We think this is how you could land Sales & Logistics Co-Ordinator in Kendal
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like James Cropper and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at James Cropper!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like James Cropper keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Sales & Logistics Co-Ordinator in Kendal
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to James Cropper:This is your chance to really connect with the team at James Cropper. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at James Cropper
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with James Cropper.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show James Cropper that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at James Cropper. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
