Shift Leader -Internal in Blackwood
About the role
- Job Ref
- Job Title
- Shift Leader -Internal
- Pub
- The Sirhowy, Blackwood
- Salary
- £13.41
- Closing Date
- Vacancy Description
At Wetherspoon, we believe in offering fantastic service, serving good food and drinks and creating a great atmosphere for customers.
Promoting from within is one of the secrets of our success.
That’s why we are always on the look‑out for shining stars: employees who are friendly, motivated, can inspire a team to deliver excellent service and who will share our commitment to delivering the highest standards of CQSMA and growing the business.
Plus, with our plans to continue to grow sales over the next few years, we have some fantastic opportunities available.
- Pay And Benefits Include
- starting rate of £12.91 per hour
- guaranteed minimum-hour contract
- complimentary meal and drink, when working
- monthly bonus scheme
- employee discount of 20% (food, drinks and hotel accommodation)
- 28 days paid holiday (pro rata)
- company sick pay (after a qualifying period)
- free shares in the company (after 18 months service)
- contributory pension scheme
- loyalty reward (additional holiday, after five years service)
- future management opportunities
The Role
To support, lead and motivate the team to meet sales, profit and compliance targets. To run shifts and, working unsupervised, to achieve the following daily:
- excellent customer service
- serving food and drinks to the correct specification
- maintaining a clean, safe and legal workplace
- adhering to Wetherspoon's standard operating procedures (SOPs) and company policies
About You
- Demonstrate leadership qualities.
- Have the ability to manage time and prioritise tasks, to ensure that each shift runs smoothly and efficiently.
- Know how and when to delegate tasks and how to feed back positively to the person completing the task (identifying any areas for improvement, if necessary).
- Demonstrate passion and enthusiasm in your role and show commitment to your colleagues and your pub.
- Have a friendly nature and good communication skills.
- Be honest, trustworthy and respectful.
- Remain calm when working in a fast‑paced environment.
- Adhere to Wetherspoon's appearance standards.
- Receive regular feedback from the management team and achieve any actions agreed on.
Wetherspoon promotes an inclusive working environment where everyone is welcome.
Learn new things, get recognised for your efforts and gain skills which will last a lifetime!
- Hours Per Week
- #J-18808-Ljbffr
Your tasks
Lead and motivate a team to deliver excellent customer service and maintain high standards.
Your profile
Leadership qualities, good communication skills, and the ability to thrive in a fast-paced setting.
What's also included
Enjoy competitive pay, employee discounts, free meals, and 28 days paid holiday.
Tech stack & ways of working
Shift Leader -Internal in Blackwood employer: J D Wetherspoon
J D Wetherspoon is an excellent employer, offering a vibrant work culture at The Foley Arms Hotel in Malvern where teamwork and enthusiasm are highly valued. With flexible hours, competitive pay, and perks like free meals and discounts, employees can enjoy a rewarding experience while also benefiting from ample opportunities for career progression in a supportive environment.
Your perspectives
Be part of a supportive team and develop your leadership skills in a fun environment.
StudySmarter Expert Advice
Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like J D Wetherspoon. It’s a fun way to stand out and demonstrate what you bring to the table!
Reach Out Directly to J D Wetherspoon
Don't be shy about reaching out to J D Wetherspoon directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
Some tips for your application 🫡
Show Off Your Service Experience
In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter
If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter
Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about J D Wetherspoon and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit
In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at J D Wetherspoon
Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
Locations
- Blackwood
