At a Glance
- Tasks: Diagnose and resolve complex control system issues for cutting-edge semiconductor technology.
- Company: Join a dynamic team at Infinitesima, a leader in semiconductor innovation.
- Benefits: Enjoy a competitive salary, generous leave, and private healthcare.
- Other info: Collaborative environment with opportunities for personal and professional growth.
- Why this job: Make a real impact in the future of technology while working with advanced systems.
- Qualifications: Degree in Physics or Electronic Engineering, or equivalent experience required.
The predicted salary is between 55000 - 62000 € per year.
Would you like to be instrumental in enabling the next generation of semi-conductors? Are you a Technical Support Specialist (Control Systems) who can diagnose and resolve complex system issues? Would you like to work on the control systems architecture of our state-of-the-art Metron3D platform, including: motion control, automation systems, sensors, feedback loops, networking and software-hardware integration? Can you explain complex engineering issues to key stakeholders, including international customers? If this appeals, read on.
Reward and Benefits:
- £55,000 to £62,000 (depending on experience)
- 25 days annual leave
- Death in service and private health care benefits
- Personal pension contributions of 4% with salary sacrifice
- A generous EMI Share scheme
Based in Abingdon, Oxford, UK, we are a high calibre team of 100 plus people and we are growing fast. We are backed by global financial and industry investors including Applied Ventures, the strategic venture arm of the industry leading equipment company.
About the role:
The role is ideal for an engineer with a strong background in high value complex microscopy instrumentation and precise motion control environments, who enjoys solving complex multidisciplinary problems in advanced semiconductor equipment. A typical day for a Technical Support Specialist (Control Systems) could look like this:
- Control Systems Technical Support
- Providing advanced troubleshooting and diagnostic support for control system issues across installed Metron3D systems and manufacturing builds
- Acting as a trusted technical escalation point for Customer Support, Field Service, and Applications teams on software–hardware integration topics
- Investigating issues across motion control, sensors, feedback loops, and system automation
- Supporting the fast, effective resolution of high‑impact field issues affecting system performance
- Motion Control & Precision Systems
- Analysing and troubleshooting closed‑loop control systems and feedback performance
- Working hands‑on with high‑precision sensors, encoders, and motion control components
- Automation & Equipment Integration
- Supporting control system integration with semiconductor automation equipment, including EFEM interfaces and wafer‑handling robotics
- Ensuring stable communication, timing, and coordination across system components
- System‑Level Diagnostics
- Working closely with the Technical Support Specialist (Hardware) and Customer Support Team to understand interactions between control software and hardware
- Reviewing system logs, control data, and diagnostics to identify root causes of instability or performance drift
- Producing clear, structured reports for both engineering and management audiences
- Root Cause Analysis & Corrective Actions
- Identifying design, configuration, or process improvements to prevent recurring issues
- Supporting engineering teams in improving control system architecture and robustness
- Capturing lessons learned from field issues and feeding them back into internal knowledge bases
- Technical Knowledge Development
- Developing and maintaining troubleshooting guides, diagnostic workflows, and technical documentation
- Supporting internal training for Customer Support, Applications, and Manufacturing teams
- Cross‑Functional Support
- Taking part in cross‑functional technical and operational discussions to strengthen system‑level thinking
- Supporting User Acceptance Testing and wider product testing activities
- Collaborating with the Software team to support smooth and reliable software releases
Who we are looking for:
To succeed as a Technical Support Specialist (Control Systems), we do need you to have the following experience or skills:
- Understanding of precision electromechanical and motion control systems
- Working with high-stability instrumentation requiring sub-micron precision
- Confident with analysing system logs, telemetry and diagnostic outputs
- Exposure to semiconductor equipment, scientific instrumentation, photonics
- Working across multidisciplinary teams including hardware, software, applications, and manufacturing
- Communicating complex engineering issues to international stakeholders
Nice to have:
- Python, LabView, C#
- Familiarity with metrology tools, nano-scale microscopy systems preferred
- Exposure to automation interfaces and semiconductor tool architectures
Education / Qualifications:
Either a degree in Physics or Electronic Engineering or similar, or a clear equivalent path through relevant apprenticeship or accumulated experience.
We look for these attributes for our team:
- Self-management: Able to work independently, setting priorities for own work based upon the company goals and targets.
- Teamwork: Engages with other members of the company to bring the best solutions to the problem. Recognise the value that fellow company members bring to enhance own abilities. Supports colleagues with their tasks when critical to the company goals.
- Impact and Influence: Establishes themselves as the knowledge centre in their own field.
- Ownership & Initiative: React and address both short- and medium-term issues and proactively takes action to solve them.
- Results Orientation: Focus on the company goal, avoid distraction, making timely decisions to achieve the target.
A bit about us:
Infinitesima is a privately owned company founded in 2001, as a spin-out of the University of Bristol, by CTO Professor Andrew Humphris. Our dynamic team of scientists and engineers is focussed on enabling the next generation of semiconductor devices through delivery of innovative products to customers around the world. Our strength lies in the varied perspectives that come from different cultures, experiences, and identities. We believe that true innovation is fuelled by collaboration, locally and globally. We strive to foster an environment where everyone can contribute meaningfully and thrive.
If you require adjustments to take part in the recruitment process, please let us know, we’ll do our best to support you.
Technical Support Specialist (Control Systems) in Abingdon employer: Infinitesima
Infinitesima is an exceptional employer, offering a dynamic work environment in Abingdon, Oxford, where innovation thrives. With a strong focus on employee growth, we provide comprehensive benefits including private healthcare, generous leave, and a share scheme, all while fostering a collaborative culture that values diverse perspectives. Join our high-calibre team and be part of shaping the future of semiconductor technology, with opportunities for meaningful contributions and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Support Specialist (Control Systems) in Abingdon
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at industry events. Ask them about their experiences and any tips they might have for getting your foot in the door.
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge. Make sure you can explain complex engineering issues clearly, as you'll need to communicate effectively with both technical and non-technical stakeholders.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Be ready to discuss specific examples where you've diagnosed and resolved complex system issues, especially in control systems or automation.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team.
We think you need these skills to ace Technical Support Specialist (Control Systems) in Abingdon
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Technical Support Specialist role. Highlight your experience with control systems, motion control, and any relevant technical skills that match the job description.
Craft a Compelling Cover Letter:Your cover letter should tell us why you're the perfect fit for this role. Share specific examples of how you've solved complex engineering issues and your experience working with multidisciplinary teams.
Showcase Your Technical Knowledge:Don’t shy away from showcasing your technical knowledge in your application. Mention any experience you have with Python, LabView, or semiconductor equipment, as these are key to the role.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Infinitesima
✨Know Your Control Systems
Make sure you brush up on your knowledge of precision electromechanical and motion control systems. Be ready to discuss specific examples from your experience where you've diagnosed and resolved complex system issues, especially in high-stability instrumentation.
✨Communicate Clearly
Practice explaining complex engineering concepts in simple terms. Since you'll be dealing with international customers and cross-functional teams, being able to break down technical jargon will show your ability to connect with diverse stakeholders.
✨Prepare for Troubleshooting Scenarios
Think of potential troubleshooting scenarios related to the Metron3D platform. Prepare to walk through your thought process on how you would approach diagnosing issues with motion control, sensors, or feedback loops during the interview.
✨Show Your Team Spirit
Highlight your teamwork skills by sharing examples of how you've collaborated with hardware, software, and applications teams in the past. Emphasise your ability to support colleagues and contribute to a positive team environment, as this is crucial for success in their dynamic setting.
