At a Glance
- Tasks: Diagnose and resolve complex control system issues for cutting-edge semiconductor technology.
- Company: Join a dynamic team at Infinitesima, a leader in semiconductor innovation.
- Benefits: Enjoy a competitive salary, generous leave, and private healthcare.
- Other info: Collaborative environment with opportunities for personal and professional growth.
- Why this job: Make a real impact in the future of technology while working with advanced systems.
- Qualifications: Degree in Physics or Electronic Engineering, or equivalent experience required.
The predicted salary is between 55000 - 62000 £ per year.
Would you like to be instrumental in enabling the next generation of semi-conductors? Are you a Technical Support Specialist (Control Systems) who can diagnose and resolve complex system issues? Would you like to work on the control systems architecture of our state-of-the-art Metron3D platform, including: motion control, automation systems, sensors, feedback loops, networking and software-hardware integration? Can you explain complex engineering issues to key stakeholders, including international customers? If this appeals, read on.
Reward and Benefits:
- £55,000 to £62,000 (depending on experience)
- 25 days annual leave
- Death in service and private health care benefits
- Personal pension contributions of 4% with salary sacrifice
- A generous EMI Share scheme
Based in Abingdon, Oxford, UK, we are a high calibre team of 100 plus people and we are growing fast. We are backed by global financial and industry investors including Applied Ventures, the strategic venture arm of the industry leading equipment company.
About the role:
The role is ideal for an engineer with a strong background in high value complex microscopy instrumentation and precise motion control environments, who enjoys solving complex multidisciplinary problems in advanced semiconductor equipment. A typical day for a Technical Support Specialist (Control Systems) could look like this:
- Control Systems Technical Support
- Providing advanced troubleshooting and diagnostic support for control system issues across installed Metron3D systems and manufacturing builds
- Acting as a trusted technical escalation point for Customer Support, Field Service, and Applications teams on software–hardware integration topics
- Investigating issues across motion control, sensors, feedback loops, and system automation
- Supporting the fast, effective resolution of high‑impact field issues affecting system performance
- Motion Control & Precision Systems
- Analysing and troubleshooting closed‑loop control systems and feedback performance
- Working hands‑on with high‑precision sensors, encoders, and motion control components
- Automation & Equipment Integration
- Supporting control system integration with semiconductor automation equipment, including EFEM interfaces and wafer‑handling robotics
- Ensuring stable communication, timing, and coordination across system components
- System‑Level Diagnostics
- Working closely with the Technical Support Specialist (Hardware) and Customer Support Team to understand interactions between control software and hardware
- Reviewing system logs, control data, and diagnostics to identify root causes of instability or performance drift
- Producing clear, structured reports for both engineering and management audiences
- Root Cause Analysis & Corrective Actions
- Identifying design, configuration, or process improvements to prevent recurring issues
- Supporting engineering teams in improving control system architecture and robustness
- Capturing lessons learned from field issues and feeding them back into internal knowledge bases
- Technical Knowledge Development
- Developing and maintaining troubleshooting guides, diagnostic workflows, and technical documentation
- Supporting internal training for Customer Support, Applications, and Manufacturing teams
- Cross‑Functional Support
- Taking part in cross‑functional technical and operational discussions to strengthen system‑level thinking
- Supporting User Acceptance Testing and wider product testing activities
- Collaborating with the Software team to support smooth and reliable software releases
Who we are looking for:
To succeed as a Technical Support Specialist (Control Systems), we do need you to have the following experience or skills:
- Understanding of precision electromechanical and motion control systems
- Working with high-stability instrumentation requiring sub-micron precision
- Confident with analysing system logs, telemetry and diagnostic outputs
- Exposure to semiconductor equipment, scientific instrumentation, photonics
- Working across multidisciplinary teams including hardware, software, applications, and manufacturing
- Communicating complex engineering issues to international stakeholders
Nice to have:
- Python, LabView, C#
- Familiarity with metrology tools, nano-scale microscopy systems preferred
- Exposure to automation interfaces and semiconductor tool architectures
Education / Qualifications:
Either a degree in Physics or Electronic Engineering or similar, or a clear equivalent path through relevant apprenticeship or accumulated experience.
We look for these attributes for our team:
- Self-management: Able to work independently, setting priorities for own work based upon the company goals and targets.
- Teamwork: Engages with other members of the company to bring the best solutions to the problem. Recognise the value that fellow company members bring to enhance own abilities. Supports colleagues with their tasks when critical to the company goals.
- Impact and Influence: Establishes themselves as the knowledge centre in their own field.
- Ownership & Initiative: React and address both short- and medium-term issues and proactively takes action to solve them.
- Results Orientation: Focus on the company goal, avoid distraction, making timely decisions to achieve the target.
A bit about us:
Infinitesima is a privately owned company founded in 2001, as a spin-out of the University of Bristol, by CTO Professor Andrew Humphris. Our dynamic team of scientists and engineers is focussed on enabling the next generation of semiconductor devices through delivery of innovative products to customers around the world. Our strength lies in the varied perspectives that come from different cultures, experiences, and identities. We believe that true innovation is fuelled by collaboration, locally and globally. We strive to foster an environment where everyone can contribute meaningfully and thrive.
If you require adjustments to take part in the recruitment process, please let us know, we’ll do our best to support you.
Technical Support Specialist (Control Systems) in Abingdon employer: Infinitesima
Infinitesima is an excellent employer, offering a vibrant work culture that prioritises innovation and collaboration within the semiconductor industry. With competitive benefits such as 25 days of annual leave and private healthcare, employees are supported in achieving a healthy work-life balance while having ample opportunities for professional growth through global engagement and hands-on experience with cutting-edge technology.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Support Specialist (Control Systems) in Abingdon
✨Get Involved in Control Systems Communities
Dive into control systems forums and relevant LinkedIn groups to showcase your expertise. Engage in discussions, answer questions, and share your knowledge—this can help us get noticed by potential employers looking for someone just like you!
✨Attend Industry Conferences and Workshops
Join conferences or workshops specifically tailored to control systems engineering, like the IEEE conference. These events are goldmines for networking with industry leaders and might just lead us to that perfect role at Infinitesima.
✨Get Practical Experience Through Projects
Start or contribute to projects that highlight your control systems skills. Whether it’s a simulated environment or real-world application, having tangible results will give us a huge edge when chatting with Infinitesima.
✨Choose Job Boards Wisely
Focus on niche job boards that specialise in engineering roles. Channels like Engineers.co or similar can help ensure that we’re not only applying to random jobs but targeting positions that align perfectly with our control systems engineering skills!
We think you need these skills to ace Technical Support Specialist (Control Systems) in Abingdon
Some tips for your application 🫡
Highlight Your Technical Skills:When applying for the Technical Support Specialist (Control Systems) role, make sure to showcase your technical expertise in control systems. Be specific about the software and programming languages you’ve worked with—mention anything from MATLAB to PLC programming. This will help us see your proficiency in the tools that are essential for the job.
Quantify Your Achievements:In the engineering world, numbers speak volumes! Use your CV to quantify your achievements—whether it’s a percentage improvement in system efficiency or successful project completions under budget. This will not only make your application stand out but also showcase your problem-solving capabilities to us.
Tailor Your Cover Letter:Don’t hesitate to get personal in your cover letter! Talk about why you’re passionate about control systems engineering and how your previous experiences have prepared you for this role at Infinitesima. We want to see your genuine interest and motivation to contribute to our projects.
Professional Documentation:For a full-time role, ensure that your application documents are professional and well-structured. Include a clear CV format and cover letter that highlights key projects or systems you've worked on. Don’t forget to mention any relevant certifications or training that would make you a valuable addition to us at Infinitesima.
How to prepare for a job interview at Infinitesima
✨Brush Up on Control Systems Concepts
Make sure we're up to speed with control systems theory—think stability analysis, PID tuning, and state-space representation. Revising these fundamentals will help us answer technical questions more confidently and demonstrate our expertise during the interview.
✨Familiarise Yourself with Simulation Tools
Get hands-on with popular simulation tools like MATLAB/Simulink or LabVIEW. A lot of interviews might include technical assessments or practical tasks to gauge our understanding of system modelling and control design using these tools, so being proficient could really set us apart.
✨Be Ready for Problem-Solving Scenarios
We should expect scenario-based questions where we'll have to solve real-world control system challenges. Practising how to approach problems logically and articulately will help us show our analytical thinking to the interviewer at Infinitesima.
✨Show Your Passion for Engineering
As this role is full-time, it's crucial we convey our genuine enthusiasm for control systems engineering. Sharing personal projects or experiences where we tackled interesting engineering tasks can illustrate our commitment and eagerness to contribute to the team at Infinitesima.
