At a Glance
- Tasks: Provide hands-on IT support to staff and students in a school environment.
- Company: Leading managed service provider in the education sector.
- Benefits: Competitive salary, pension scheme, and perks package.
- Other info: Enjoy a collaborative culture with long-term contract stability.
- Why this job: Be the trusted face of IT and make a real difference in education.
- Qualifications: 1st line IT support experience and strong troubleshooting skills.
The predicted salary is between 28000 - 30000 € per year.
Location: Oxford (On-site, 5 days per week)
Salary: £28,000 – £30,000 + benefits
Benefits: Pension scheme + perks package
Our client, a leading managed service provider specialising in the education sector, is hiring an IT Engineer to deliver dedicated on-site support within a school environment. This role offers the opportunity to act as the trusted face of IT, providing hands-on support while working alongside a wider engineering and service delivery function to ensure a stable, secure, and high-performing IT environment.
What you’ll do:
- Deliver day-to-day on-site IT support to staff and students
- Act as a visible, approachable IT presence across the school
- Manage and prioritise helpdesk tickets in line with SLAs
- Support classroom technology and digital learning tools
- Maintain user devices, accounts, and core systems
You’ll work closely with central engineering teams, service delivery management, and third-party suppliers to ensure consistent service and continuous improvement.
What we’re looking for:
- Strong 1st line IT support experience in a user-facing role
- Solid troubleshooting skills across hardware, software, and user issues
- Experience with Microsoft 365, including user account management
- Understanding of basic networking (DNS, DHCP, IP addressing)
- Experience supporting devices, printers, and AV equipment
The ideal candidate will bring a proactive, service-focused mindset, excellent communication skills, and enjoy working in a structured, user-centric environment.
Why join?
- Opportunity to work in a well-supported on-site role with backing from a wider IT function
- Exposure to education-focused technology environments
- Long-term fixed-term contract (3 years) offering stability
- Collaborative and service-driven culture
Apply now to play a key role in delivering exceptional IT support within a growing education-focused environment.
IT Support Engineer in Oxford employer: IMT Resourcing Solutions
Join a leading managed service provider in the education sector, where you will thrive in a collaborative and service-driven culture. As an IT Support Engineer in Oxford, you'll enjoy a stable, long-term fixed-term contract while providing essential on-site support to staff and students, with opportunities for professional growth and exposure to innovative educational technologies. With a competitive salary and a comprehensive benefits package, this role offers a meaningful and rewarding career path in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Engineer in Oxford
✨Tip Number 1
Network like a pro! Reach out to people in the education sector or IT support roles on LinkedIn. A friendly chat can open doors and give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for the interview by practising common IT support scenarios. Think about how you'd troubleshoot issues with hardware or software, and be ready to share your experiences. We want to see your problem-solving skills in action!
✨Tip Number 3
Show off your personality! When you meet potential employers, let your passion for IT shine through. Being approachable and enthusiastic can make a huge difference in how they perceive you as a candidate.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace IT Support Engineer in Oxford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your 1st line IT support experience and troubleshooting skills. We want to see how your background aligns with the role, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about providing IT support in an educational setting. Let us know how your proactive mindset and communication skills make you the perfect fit for our team.
Showcase Your Technical Skills:Be specific about your experience with Microsoft 365, networking basics, and supporting various devices. We love seeing candidates who can clearly demonstrate their technical know-how, so don’t hold back!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at IMT Resourcing Solutions
✨Know Your Tech Inside Out
Make sure you brush up on your 1st line IT support skills, especially with Microsoft 365 and basic networking concepts like DNS and DHCP. Being able to confidently discuss troubleshooting methods for hardware and software issues will show that you're ready to tackle the challenges of the role.
✨Showcase Your Communication Skills
As an IT Support Engineer, you'll be the friendly face of IT in a school environment. Practice explaining technical concepts in simple terms, as you'll need to communicate effectively with both staff and students. Think about examples where you've successfully helped users in the past.
✨Familiarise Yourself with the Education Sector
Research the specific technology used in educational settings and understand the unique challenges they face. This will help you demonstrate your interest in the role and how you can contribute to creating a stable and high-performing IT environment.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the types of projects you'll be involved in, and how success is measured in this role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.
