Catering Assistant
Hull Culture and Leisure About the role
We are the largest Leisure and Culture employer in Hull and offer candidates enviable pay and conditions packages including a generous annual leave allowance, on the job training opportunities and career development.
Job Description Summary:
ROLE AND PURPOSE
To provide an effective and efficient catering and hospitality service which meets the requirements of the customer at various venues where the Company provides catering services. We are also recruiting for casual positions to work across our cafes and bars.
PRINCIPAL ACCOUNTABILITIES:
- To provide a quality catering service and achieve a high level of customer satisfaction, including the clearing of tables and clean down in a quick and professional manner and assisting with the pot wash, as required.
- To prepare food and drink in strict adherence to Food Safety Act 1990 and to work in accordance with relevant codes of practice with regards to Food Hygiene.
- To ensure the proper rotation and security of stock to minimise any risk to the Company and public keeping the duty manager informed of stock levels required.
- To effectively carry out cleaning tasks in accordance with procedures and COSHH regulations to maintain a high level of hygiene, facility presentation and customer satisfaction.
- To be responsible for the security of all cash handling, stock control and keys in accordance with risk management procedures.
- To be responsive to the needs of the customer dealing efficiently with enquiries and minor complaints.
- To ensure all daily temperature readings for hot food and refrigeration are effectively carried out and recorded as per food hygiene guidelines.
- The Health and Safety at Work etc. Act 1974 and associated legislation places responsibilities for health and safety on Hull Culture and Leisure, as your employer and you as an employee of the company. In addition to the Company’s overall duties, the post holder has personal responsibility for their own health and safety and that of other employees; additional and more specific responsibilities are identified in the Company’s Corporate Health and Safety policy.
Benefits of Working for Hull Culture & Leisure:
- A competitive salary
- An excellent pension through the Local Government Pension Scheme (LGPS)
- Initially 23 days annual leave depending on length of service. You will also get eight public holidays per year, and three additional days off, one in May/August and one during the Christmas/New Year period
- Career development and learning experiences from a range of training courses and learning methods
- Supportive and forward-thinking culture
- Great career development opportunities
We are committed to increasing the diversity, equality, and inclusion within our workforce to represent the people we serve and build an environment in which everyone can feel like they belong. We encourage people from all backgrounds to apply. We adopt a ‘name blind’ approach to shortlisting. Recruiting managers will not have access to personal information, including your name and contact details, until a shortlisting decision has been made. Equality monitoring information is not accessible by recruiting managers at any stage.
Hull Culture & Leisure is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and is an equal opportunity employer. Online searches, including social media, may be carried out as part of the recruitment process.
Your tasks
Deliver top-notch catering services and ensure customer satisfaction at various venues.
Your profile
No specific qualifications required; just a passion for great service!
What's also included
Enjoy competitive pay, generous leave, pension scheme, and career development opportunities.
Tech stack & ways of working
Catering Assistant employer: Hull Culture and Leisure
Hull Culture and Leisure is an excellent employer that prioritises employee well-being and professional growth. With competitive pay, a generous LGPS pension scheme, and 23 days of annual leave, staff enjoy a supportive work culture that values training and development opportunities. Working in a vibrant environment across cafes and bars, employees can take pride in delivering quality service while being part of a community-focused organisation.
View Hull Culture and Leisure profile
Your perspectives
Be part of a supportive team while gaining valuable experience in hospitality.
StudySmarter Expert Advice
Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
Apply Through Our Website!
Don’t forget to check out the openings at Hull Culture and Leisure and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
Some tips for your application 🫡
Show Off Your Service Skills
In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Hull Culture and Leisure that you can keep it cool under pressure!
Certifications Matter
If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Hull Culture and Leisure.
Flexibility is Your Friend
Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine
In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Hull Culture and Leisure get a sense of who you are beyond your experience!
How to prepare for a job interview at Hull Culture and Leisure
Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Hull Culture and Leisure and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
