Part-Time · Supervisor

Supervisor in Wallsend

H Holland & Barrett Wallsend
Part-Time LeadershipCoachingCustomer Service
Employment
Part-Time
Salary
14 - 14 £ / hour (est.)

About the role

Permanent

Store Location

Next Silverlink Retail Park, Osprey Drive

Working Pattern

12 hours per week

Hourly Rate

£14.00 per hour

What You'll Do

  • Lead by example, supporting your Store Manager to drive performance and achieve results.
  • Coach and motivate colleagues to deliver exceptional customer service and develop their product knowledge.
  • Maintain a customer-first culture across all aspects of store operations.
  • Complete our Qualified to Advise training, so you can support customers with trusted expertise
  • Oversee stock management, ensuring availability, accuracy, and strong visual standards.
  • Uphold high levels of compliance, safety, and operational excellence.
  • Support commercial performance through cost control, sales focus, and team deployment.
  • Identify opportunities to improve store efficiency and overall results.

Who You Are

  • A confident team player who leads by example and motivates others to succeed.
  • Someone who communicates clearly, listens actively, and solves problems with a calm, practical approach.
  • Curious and passionate about health, wellness, and helping others make positive choices.
  • Adaptable and comfortable using technology to find information, support customers, and improve results.
  • Experienced in retail or customer service, or ready to take the next step into a leadership role with full training and support.

What We Offer

  • Up to 28-days Annual Leave
  • 25% discount in store and online
  • £/€50 Annual Product Allowance
  • Life Assurance
  • Exclusive discounts on well-known brands
  • Access to 'Wellhub' with gyms, studios and wellbeing apps
  • Free 24/7 confidential support through our Employee Assistance Programme
  • And so much more to support your personal and professional wellbeing

Holland & Barrett is an equal opportunity employer.

We welcome diverse perspectives and are committed to creating an inclusive environment for all colleagues.

We understand that when our colleagues are listened to, respected and valued for who they are, we build an organisation with belonging at its heart - making health and wellness a way of life for everyone.

Ready to lead with purpose and make wellness your work? Apply today to join Holland & Barrett as a Supervisor and help us inspire healthier lives every day.

Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.

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Your tasks

Lead a team, drive performance, and deliver exceptional customer service.

Your profile

Retail experience or a passion for leadership with full training provided.

What's also included

Enjoy 28 days leave, discounts, and wellbeing support.

Tech stack & ways of working

Leadership Coaching Customer Service Product Knowledge Stock Management Compliance Operational Excellence Cost Control Sales Focus Team Deployment Problem-Solving Communication Skills Adaptability Technological Proficiency Retail Experience

Supervisor in Wallsend employer: Holland & Barrett

Holland & Barrett in Oxford is an exceptional employer that prioritises the well-being of its employees while fostering a vibrant and supportive work culture. With generous benefits such as up to 28 days of annual leave and product discounts, the company encourages personal and professional growth, making it an ideal place for those passionate about health and wellness to thrive.

View Holland & Barrett profile

Contact Details:
Holland & Barrett Recruitment Team

Your perspectives

Make a real impact on customers' lives while developing your leadership skills.

StudySmarter Expert Advice

Get to Know Your Local Scene

Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!

Show Off Your Personality

Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!

Utilise College or University Resources

If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!

Check Out Seasonal Opportunities

Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Holland & Barrett, may even transition seasonal workers into permanent positions if you impress them!

Some tips for your application 🫡

Show Off Your Customer Service Skills

In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Holland & Barrett that you're all about creating great shopping experiences.

Flexibility is Key!

For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!

Forget the Fancy Formatting

While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Holland & Barrett will appreciate a straightforward CV that’s easy to skim through.

Craft a Genuine Cover Letter

When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Holland & Barrett and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!

How to prepare for a job interview at Holland & Barrett

Mastering Brand Knowledge

As we're heading into a part-time retail role at Holland & Barrett, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.

Excellent Customer Scenarios

Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!

Tailoring Your Availability

Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.

Show Off Your Team Spirit

Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Holland & Barrett!

Locations

  • Wallsend

Ready for the first step?

Apply on the employer's website
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