Meeting & Events Assistant
Hoar Cross Hall About the role
Create Exceptional Experiences
At Hoar Cross Hall, we believe every event should be memorable. From elegant weddings and corporate conferences to private celebrations and special occasions, our Meetings & Events team delivers outstanding service that leaves a lasting impression. We're looking for a friendly, enthusiastic and organised Meeting & Events Assistant to join our team. If you enjoy working in a fast-paced environment, love interacting with people and take pride in delivering exceptional customer service, we'd love to hear from you.
What you'll be doing
- Setting up meeting rooms and event spaces to the highest standards
- Greeting delegates and guests with a warm, professional welcome
- Serving refreshments, lunches and beverages throughout events
- Maintaining presentation standards across all meeting and event areas
- Supporting weddings, conferences, private dining and other special events
- Responding promptly to guest requests and ensuring an exceptional experience
- Working closely with colleagues across Food & Beverage, Housekeeping and other departments to deliver seamless events
- Ensuring health, safety and food hygiene standards are always maintained
What we're looking for
- Has a positive, can-do attitude
- Enjoys delivering outstanding customer service
- Is confident communicating with guests and colleagues
- Works well as part of a team
- Is organised and able to manage multiple tasks
- Can remain calm under pressure in a busy environment
- Is flexible to work evenings, weekends and bank holidays as required
- Has previous hospitality or events experience would be beneficial but isn't essential—we're happy to provide full training for the right person
Additional Information
- Full-Time, 37.5 hours per week
- Working 5 out of 7 days per week
- Salary £12.71 per hour
- Right to Work in the UK: Applicants must have the legal right to work in the UK at the time of application and throughout their employment. Unfortunately, Hiddenwell is unable to offer visa sponsorship, now or in the future, for this position.
What you'll receive
- Work in a picturesque, historic estate with a focus on luxury and high standards in hospitality
- Complimentary Spa Day on work anniversaries at any of our company spas
- Free meal provided daily through our staff canteen
- Complimentary use of leisure and spa facilities
- Access to the Employee Assistance Program
- 30% discount on overnight stays and spa days
- Discounts on food, drink and retail across our venues
- Pension scheme
- Free Parking
- Refer-a-Friend scheme
- Excellent Induction and training programme
- Perkbox Online benefits and discounts
- On-line Doctor support (appointments/prescriptions)
- A fun, supportive and inclusive work environment with loads of development opportunities
Why Hoar Cross Hall
Set within beautiful Staffordshire countryside, Hoar Cross Hall is one of the UK's leading spa resorts, renowned for luxury, exceptional hospitality and unforgettable guest experiences. Joining our team means becoming part of a business that values excellence, teamwork, integrity, respect and commitment in everything we do. If you're passionate about hospitality and want to help create memorable experiences for every guest, we'd love to hear from you. Apply today and start your journey with Hoar Cross Hall.
Your tasks
Help create unforgettable events by setting up spaces and serving guests with a smile.
Your profile
A positive attitude and a passion for customer service; hospitality experience is a plus.
What's also included
Enjoy a competitive salary, free meals, spa discounts, and a supportive work environment.
Tech stack & ways of working
Meeting & Events Assistant employer: Hoar Cross Hall
Hoar Cross Hall is an exceptional employer, offering a unique opportunity to work in a historic estate renowned for its luxury and high standards in hospitality. With a strong focus on employee growth and development, we foster a supportive work culture that values teamwork and excellence in guest service. Join us in Staffordshire, where you can enjoy a fulfilling career while contributing to memorable experiences for our guests.
Your perspectives
Be part of a team that values excellence and creates memorable experiences for guests.
StudySmarter Expert Advice
Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Hoar Cross Hall. It’s a fun way to stand out and demonstrate what you bring to the table!
Reach Out Directly to Hoar Cross Hall
Don't be shy about reaching out to Hoar Cross Hall directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
Some tips for your application 🫡
Show Off Your Service Experience
In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter
If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter
Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Hoar Cross Hall and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit
In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Hoar Cross Hall
Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
