At a Glance
- Tasks: Lead reservations and enhance guest experiences in upscale Michelin-starred restaurants.
- Company: Renowned hospitality group in Greater London with a focus on exceptional service.
- Benefits: Competitive salary, opportunities for career growth, and a vibrant work environment.
- Why this job: Join a Michelin-starred team and create unforgettable dining experiences for guests.
- Qualifications: Experience in high-end dining and proficiency in OpenTable required.
- Other info: Passion for service and ownership of guest communications are essential.
The predicted salary is between 43200 - 72000 £ per year.
A renowned hospitality group in Greater London is seeking an experienced Head of Reservations to enhance guest experiences across its upscale restaurants. The ideal candidate will demonstrate ownership of the reservations function, utilize OpenTable proficiently, and manage guest communications effectively. Passion for exceptional service and prior experience in high-end dining environments are crucial. Join a Michelin-starred culinary team dedicated to creating memorable guest journeys.
Head of Reservations & Guest Experience (Michelin-Standard) in London employer: History Hospitality
Contact Detail:
History Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Reservations & Guest Experience (Michelin-Standard) in London
✨Tip Number 1
Network like a pro! Reach out to industry contacts and let them know you're on the lookout for opportunities. You never know who might have a lead on that perfect Head of Reservations role.
✨Tip Number 2
Showcase your passion for hospitality! When you get the chance to chat with potential employers, share your experiences in high-end dining and how you've enhanced guest experiences in the past.
✨Tip Number 3
Practice makes perfect! Prepare for interviews by role-playing common scenarios you might face as a Head of Reservations. Think about how you'd handle guest communications and reservations challenges.
✨Tip Number 4
Apply through our website! We want to see your application come through directly, so make sure to submit your details on our platform. It’s the best way to get noticed by our hiring team!
We think you need these skills to ace Head of Reservations & Guest Experience (Michelin-Standard) in London
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for exceptional service shine through. Share specific examples of how you've enhanced guest experiences in previous roles, especially in high-end dining environments.
Highlight Your Technical Skills: Make sure to mention your proficiency with OpenTable and any other relevant reservation systems. We want to see that you can hit the ground running and manage guest communications like a pro!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific requirements of the Head of Reservations role. Show us why you’re the perfect fit for our Michelin-standard team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at History Hospitality
✨Know Your Reservations Inside Out
Make sure you’re well-versed in the reservations process, especially with OpenTable. Familiarise yourself with its features and how it can enhance guest experiences. Being able to discuss specific scenarios where you've used it effectively will show your expertise.
✨Showcase Your Passion for Service
Prepare examples that highlight your commitment to exceptional service. Think of times when you went above and beyond for guests in high-end dining settings. This will demonstrate your alignment with the Michelin-standard ethos of the hospitality group.
✨Master Guest Communication
Effective communication is key in this role. Be ready to discuss how you handle guest inquiries and complaints. Share specific instances where your communication skills turned a potentially negative experience into a positive one.
✨Research the Culinary Team
Take some time to learn about the Michelin-starred culinary team you’ll be working with. Understanding their style and philosophy will help you connect your vision for guest experiences with theirs, showing that you’re a great fit for the team.
