Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead reservations and enhance guest experiences in upscale Michelin-starred restaurants.
- Company: Renowned hospitality group in Greater London with a focus on exceptional service.
- Benefits: Competitive salary, opportunities for growth, and a chance to work with a Michelin-starred team.
- Why this job: Join a passionate culinary team and create unforgettable experiences for guests.
- Qualifications: Experience in high-end dining and proficiency with OpenTable required.
- Other info: Dynamic environment with a commitment to excellence in guest service.
The predicted salary is between 43200 - 72000 £ per year.
A renowned hospitality group in Greater London is seeking an experienced Head of Reservations to enhance guest experiences across its upscale restaurants. The ideal candidate will demonstrate ownership of the reservations function, utilize OpenTable proficiently, and manage guest communications effectively. Passion for exceptional service and prior experience in high-end dining environments are crucial. Join a Michelin-starred culinary team dedicated to creating memorable guest journeys.
Head of Reservations & Guest Experience (Michelin-Standard) employer: History Hospitality
Contact Detail:
History Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Reservations & Guest Experience (Michelin-Standard)
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have experience with Michelin-standard establishments. A personal recommendation can make all the difference when you're aiming for that Head of Reservations role.
✨Tip Number 2
Showcase your passion for exceptional service during interviews. Share specific examples of how you've enhanced guest experiences in previous roles. This will demonstrate that you not only understand the importance of guest satisfaction but also live and breathe it!
✨Tip Number 3
Familiarise yourself with OpenTable if you haven't already. Being proficient in this tool is crucial for the role, so consider taking an online course or watching tutorials to brush up on your skills before the interview.
✨Tip Number 4
Apply through our website! We want to see your application come through directly, as it helps us keep track of all the amazing talent out there. Plus, it shows you're genuinely interested in joining our Michelin-starred team!
We think you need these skills to ace Head of Reservations & Guest Experience (Michelin-Standard)
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for exceptional service shine through. Share specific examples of how you've enhanced guest experiences in previous roles, especially in high-end dining environments.
Highlight Your Technical Skills: Make sure to mention your proficiency with OpenTable and any other relevant reservation systems. We want to see that you can hit the ground running and manage guest communications like a pro!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific requirements of the Head of Reservations role. Show us why you're the perfect fit for our Michelin-starred team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our culinary team!
How to prepare for a job interview at History Hospitality
✨Know Your Reservations Inside Out
Make sure you’re well-versed in the reservations process, especially with OpenTable. Familiarise yourself with its features and how it can enhance guest experiences. Being able to discuss specific scenarios where you've improved reservation efficiency will impress the interviewers.
✨Showcase Your Passion for Service
Prepare examples that highlight your commitment to exceptional service. Think of times when you went above and beyond for guests in high-end dining settings. This will demonstrate your alignment with the Michelin-standard ethos they’re looking for.
✨Master Guest Communication
Effective communication is key in this role. Be ready to discuss how you handle guest inquiries and complaints. Share specific instances where your communication skills led to a positive outcome, showcasing your ability to manage guest relationships.
✨Research the Culinary Team
Take some time to learn about the Michelin-starred culinary team you’ll be working with. Understanding their style and philosophy will help you connect your experience to their vision during the interview. It shows genuine interest and preparation on your part.
