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- Tasks: Lead guest experience and manage reservations in a Michelin-starred restaurant.
- Company: Prestigious Michelin-starred restaurant group in Greater London.
- Benefits: Unique opportunities in world-class hospitality and career advancement.
- Why this job: Join a top-tier team and elevate the dining experience for guests.
- Qualifications: Experience in high-end restaurants and strong leadership skills.
- Other info: Dynamic environment with a focus on exceptional service standards.
The predicted salary is between 36000 - 60000 £ per year.
A Michelin-starred restaurant group in Greater London is seeking an experienced Head of Reservations to lead the guest experience and reservation services. The successful candidate will manage high volumes of requests, utilizing advanced knowledge of OpenTable and ensuring exceptional service standards.
Candidates should have previous experience in high-end restaurants and display strong leadership qualities. Joining this esteemed team offers unique opportunities in a world-class hospitality environment.
Guest Relations & Reservations Leader employer: History Hospitality
Contact Detail:
History Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Relations & Reservations Leader
✨Tip Number 1
Network like a pro! Reach out to industry contacts and let them know you're on the hunt for a role in guest relations. You never know who might have the inside scoop on openings at top-notch restaurants.
✨Tip Number 2
Show off your skills! If you’ve got experience with OpenTable, make sure to highlight that in conversations. Maybe even offer to demonstrate your expertise during an informal chat or interview.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to restaurants you admire and express your interest in joining their team. A personal touch can go a long way!
✨Tip Number 4
Apply through our website! We’ve got some fantastic opportunities waiting for you, and applying directly can give you a better chance of standing out. Let’s get you into that Michelin-starred environment!
We think you need these skills to ace Guest Relations & Reservations Leader
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your previous experience in high-end restaurants. We want to see how you've managed guest relations and reservations before, so don’t hold back on those details!
Get Familiar with OpenTable: Since we’re looking for someone with advanced knowledge of OpenTable, it’s a good idea to mention any specific features or functionalities you’ve mastered. This will show us you’re ready to hit the ground running!
Demonstrate Leadership Skills: As a leader, it’s crucial to showcase your ability to manage a team and maintain exceptional service standards. Share examples of how you’ve led teams in the past and the positive outcomes that resulted.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our Michelin-starred restaurant group!
How to prepare for a job interview at History Hospitality
✨Know Your OpenTable Inside Out
Make sure you’re well-versed in OpenTable functionalities. Familiarise yourself with its features and how they can enhance the guest experience. Being able to discuss specific scenarios where you've used OpenTable effectively will show your expertise.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in a high-pressure environment. Think about times when you’ve resolved conflicts or improved service standards. This will demonstrate your capability to manage and inspire a team in a Michelin-starred setting.
✨Understand the Brand and Its Values
Research the restaurant group thoroughly. Understand their ethos, menu offerings, and what sets them apart in the industry. This knowledge will help you align your answers with their values and show that you’re genuinely interested in being part of their team.
✨Prepare for High-Volume Scenarios
Anticipate questions about managing high volumes of reservations and guest requests. Think of strategies you’ve implemented in the past to handle busy periods while maintaining exceptional service. This will highlight your ability to thrive in a fast-paced environment.
