Front Office Manager

Salary - £36,000 per annum We are currently recruiting for a Front Office Manager to join our Truly Talented team.

Reporting directly to General Manager, this is an exciting role for a talented individual who is looking for career growth and for the opportunity to lead a hardworking team.

What we offer £36,000 per annum Permanent, full-time contract (40hrs per week) Your role As a Front Office Manager , you will be running the reception department.

You will manage, coach and train the team to provide courteous and efficient service to all guests and maintain the levels of service to the highest standards at all times.

You will lead by example and greet guests in a warm, friendly manner and be a true ambassador for excellent service, dealing with all requests and queries in an efficient and professional manner, whether face-to-face or over the telephone.

You'll work in a busy and hardworking team environment, where you'll continually learn and develop.

Responsibilities of a Front Office Manager will include but are not limited to: Managing the full guest experience from the moment of booking through to post-stay – ensuring each and every guest receives a great experience, defined by our values and mission statement; Directly managing the Front Desk Team in delivering t...