At a Glance
- Tasks: Join our IT team to manage and deliver innovative infrastructure projects.
- Company: Hill Dickinson, a top employer for working families, values flexibility and work-life balance.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for professional growth.
- Other info: We embrace diversity and support your development, regardless of your background.
- Why this job: Work with cutting-edge tech and make a real impact in a dynamic environment.
- Qualifications: Experience with VMware, Microsoft Azure, and strong troubleshooting skills are essential.
The predicted salary is between 34650 - 42350 £ per year.
Hours: Monday to Friday, 09:00 - 17:00 (35 hours per week). Happy to talk flexible working.
Location: Liverpool or Manchester
Role Overview:
Hill Dickinson have embarked on an ambitious consolidation and upgrade roadmap, that will see most services aligned with the IT and Business Strategy. As a result, you will be working with some of the latest technologies on the market and given the opportunity to manage and own the technical delivery of our projects. Where possible, training will also be provided on new and emerging technologies to allow you to support them in full. The successful candidate will report to the Service Delivery Manager/ Applications Support Team Lead and form part of our technical infrastructure team, who pride themselves in the successful delivery of infrastructure and application-based projects. Our team are currently working with some of the latest technologies in the market, including a Software Defined WAN, Software Defined Datacentre, and migration of core applications to SAAS and IAAS platforms where suitable. You can guarantee no two days will be the same and the workload is varied. We pride ourselves in the work we deliver, and the team are friendly and dynamic, always willing to help others in understanding the systems and roadmap we have. With the broadening technology stack, we appreciate that expertise in all technologies isn’t possible, but the role requires an enthusiastic and motivated professional who can develop and lead on any emerging workstreams. As well as being a member of our Infrastructure team, you will also closely align with our enterprise architect, project management office and service desk teams.
Key Responsibilities:
- Work closely with the Service Delivery Manager, Service Delivery Manager/ Applications Support to develop and maintain the Operational Infrastructure / IT Systems Hill Dickinson offer across their UK and International Offices.
- Support and contribute to the organisation’s corporate goals and business objectives.
- Support Project Managers giving technical guidance to enable the smooth implementation of Services and Products into the Hill Dickinson Architecture through the Project lifecycle RFP through to BAU Support.
- Act as a point of escalation to Infrastructure Analysts and support them in identifying, troubleshooting, and resolving complex issues.
- Embrace change defined by the Hill Dickinson IT Project Roadmap.
- Support the IT departmental policies for the organisation which includes all service delivery matters, technological matters, hardware, and software procurement & IT services sourcing.
- Work in a collaborative way with all IT teams to support the implementation of the IT vision and strategy.
- Proactively contribute to knowledge transfer to the Infrastructure Analysts and IT Service Desk to move repetitive and well documented tasks to this team.
- Create and maintain systems design and configuration documentation, including creating and maintaining test plans and recovery methods of all systems.
What Are We Looking For:
- A strong understanding of VMware management and maintenance.
- A strong understanding of Microsoft Azure including Entra and application configuration.
- A strong understanding of Microsoft Server technologies and associated services, including Server 2016, 2019 and 2022.
- A good level of networking knowledge, from a troubleshooting and routing perspective.
- Basic switch configuration knowledge would be desirable.
- An understanding of Disaster Recovery and High Availability technologies, to achieve strong recovery point / recovery time objectives.
- Microsoft Active Directory, DHCP, DNS, Sites / Services, and native replication technologies.
- Windows file services including DFSR.
- A strong understanding of applications, HA technologies and how we can make our applications highly available for BC / DR purposes.
- A good understanding of monitoring technologies including tools such as SolarWinds in addition to SNMP and MIB sets to configure and fine tune service monitoring to correctly alert and give statistics on availability and performance.
- A good understanding of telephony and phone systems, including SIP trunking and routing.
- An understanding / reference in the use of change management / problem management.
- A strong understanding of technical workloads and an analytical focus on troubleshooting, time, and task management.
It would be beneficial for you to have some of the following:
- ITIL v3 Foundation
- Microsoft Certified: AZ-900, Microsoft Certified: AZ-104 and Microsoft Certified: AZ-700
- Office 365 - Exchange online / Teams / Intune
- Microsoft Single Sign on (Native Azure / SAML) and Multi-Factor Authentication
- Microsoft Azure, including deploying and managing of Azure virtual machines
- Mimecast
- Hyper V Datacentre Technologies including power and cooling to achieve and efficient and green datacentre footprint.
- An interest in Cyber / Information security
- iManage10 / Cloud / Share
- Remote Desktop Services
- Network Technologies - Zscaler / FortiGate / Aruba
- AderantBigHand
- MS Power Platform
- Sharedo Automation Technologies (Infrastructure Provisioning, AI, PowerShell)
If you don't meet all of the criteria above but feel that you could add real value to Hill Dickinson, we encourage you to apply and if successful, we can help you develop along the way.
Equality, Diversity and Inclusion:
Hill Dickinson is committed to providing fairness and equal opportunity for all regardless of age, gender, gender identity, ethnic origin, disability, sexual orientation, marital or transgender status, nationality, religion or belief. We understand that our power as a firm comes from empowering our people and that it is only by encouraging and enabling individuals to be themselves at work that we can truly benefit from their rich and varied strengths. Hill Dickinson is an equal opportunities employer. All applications received by the firm will be considered based on their merit alone and we welcome applications from all suitably qualified individuals regardless of background and from all routes to qualification, with both the SRA and CILEx.
Disability Support:
We are a Disability Confident employer, which means if there is anything that we can do to make your visit easier, so you are able to perform at your best, please let us know. You can contact the HR team at hrteam@hilldickinson.com should you require any adjustments to the application or interview process.
At Hill Dickinson, we welcome applications from individuals that are looking to return to the law as well as all routes to qualification, with both the SRA and CILEx. All successful candidates will be subject to our standard pre-employment screening, including a basic criminal record check via Disclosure and Barring Service. Any offer of employment made is conditional upon completion of all checks. Due to the high response levels we receive for some vacancies, we may expire any of them prior to the advertised closing date and advise you to submit your application as soon as possible.
Infrastructure Analyst in Liverpool employer: Hill Dickinson LLP
Hill Dickinson LLP is an exceptional employer, offering a dynamic work environment in the heart of London where high-impact deals come to life. With a strong focus on professional development, employees benefit from extensive growth opportunities and a collaborative culture that values innovation and teamwork. The firm’s commitment to excellence in client service, combined with its supportive atmosphere, makes it an ideal place for solicitors looking to advance their careers in real estate law.
StudySmarter Expert Advice🤫
We think this is how you could land Infrastructure Analyst in Liverpool
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Hill Dickinson LLP values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Hill Dickinson LLP might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Hill Dickinson LLP!
✨Direct Apply to Hill Dickinson LLP
Let's not forget to apply directly through the Hill Dickinson LLP website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Infrastructure Analyst in Liverpool
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Hill Dickinson LLP.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Hill Dickinson LLP. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Hill Dickinson LLP
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
