Strategic Engagement Lead in Liverpool

Job role: Strategic Engagement Lead

Hours Monday to Friday, 09:00 - 17:00 (35 hours per week)

Happy to talk flexible working.

Hill Dickinson are proud to be named as a Top Ten Employer for Working Families 2025 for the second year running and so, we are happy to consider flexible working opportunities to help you balance your work and home life.

Team: Legal Tech and Innovation

Location: Flexible, but regular attendance at our various offices is required.

Benefits: At Hill Dickinson we understand that incentives go far beyond a good salary, so we have created a comprehensive benefits package tailored around our people.

• Annual leave starting at 25 days
• Annual bonus scheme
• Birthday privilege day and Christmas shutdown
• Holiday buy, sell and carryover scheme
• 2 charity volunteering or pro bono days
• Optional private medical insurance via BUPA
• Annual fitness allowance
• Flexible pension scheme
• ISA saving scheme and independent financial advice
• Electric or hybrid vehicle lease scheme
• Medicash
• EAP with access to counselling
• Enhanced family leave policies
• Access to confidential, expert support via Fertifa in relation to reproductive health and wellbeing
• Access to 10 days fully subsidised emergency or back-up care per year via Bright Horizons.
• Life assurance
• Group income protection
• Annual travel season ticket loan
• Hybrid working and dress for your day policy
• Bespoke training and development opportunities

Role Overview

Introduction to the role:

This is an exciting opportunity for an experienced individual to join our growing Legal Technology and Innovation team to take the lead on various of our innovation and transformation initiatives.

The Strategic Engagement Lead will drive the development and delivery of forward-thinking innovation solutions that enhance legal service delivery for both our lawyers and our clients.

The role involves collaboration with internal legal and central services teams, as well as third party consultants and suppliers.

The role will also involve line management of a growing team of Legal Innovation colleagues.

Key Responsibilities

• Innovation
  • Act as a trusted innovation partner to legal practice groups, promote legal technology adoption, legal process transformation, knowledge management and data governance
  • Build strong relationships with internal stakeholders (including lawyers, IT, PMO and Risk and Compliance), as well as external vendors, to scope and deliver impactful, value-driven initiatives
  • Support the design and management of a legal innovation roadmap aligned with business and client strategy
  • As an ambassador of the legal tech and innovation team, champion a culture of continuous improvement and experimentation within legal service delivery
• Legal Technology Implementation
  • Identify, evaluate, and implement innovative legal technology solutions in response to firm and client needs
  • Implement and facilitate transformation and change management best practice across multi-disciplinary teams
• Market Scanning
  • Keep abreast of emerging technologies, legal trends, and best practices in legal operations and innovation
• People Management

Lead, mentor and grow key members of the Legal Innovation team, ensuring effective project delivery and professional development

What Are We Looking For

Important criteria:

• Proven experience in legal technology, legal process improvement and/or innovation / transformation within professional services
• Practical understanding of legal processes, legal service delivery, and client engagement within a law firm context
• Strong stakeholder management and communication skills, with the ability to influence at all levels.
• Experience managing / mentoring a high-performing team
• Excellent analytical and problem-solving skills
• Creative, pragmatic, and commercially minded
• Strong communication and leadership abilities
• A commitment to high-quality work and attention to detail
• Proven ability to seek solutions to problems that may arise, as well as the ability to deal with issues independently and effectively
• Flexibility in approach and the ability to reprioritise in order to meet expectations
• Responsive to changing environments
• Competent in assessing risk and implementing solutions
• Excellent IT skills, including knowledge and experience of a range of relevant technology tools
• Willingness to travel

Equality, Diversity and Inclusion

Hill Dickinson is committed to providing fairness and equal opportunity for all regardless of age, gender, gender identity, ethnic origin, disability, sexual orientation, marital or transgender status, nationality, religion or belief.

We understand that our power as a firm comes from empowering our people and that it is only by encouraging and enabling individuals to be themselves at work that we can truly benefit from their rich and varied strengths.

Hill Dickinson is an equal opportunities employer. All applications received by the firm will be considered based on their merit alone and we welcome applications from all suitably qualified individuals regardless of background and from all routes to qualification, with both the SRA and CILEx.

Disability Support

We are a Disability Confident employer, which means if there is anything that we can do to make your visit easier, so you are able to perform at your best, please let us know. You can contact the HR team at hrteam@hilldickinson.com should you require any adjustments to the application or interview process.

At Hill Dickinson, we welcome applications from individuals that are looking to return to the law as well as all routes to qualification, with both the SRA and CILEx.

All successful candidates will be subject to our standard pre-employment screening, including a basic criminal record check via Disclosure and Barring Service. Any offer of employment made is conditional upon completion of all checks.

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