Ecosystem Integration Engineering Manager in Cardiff

As Ecosystem Integration Engineering Manager, you will lead a new multi-disciplinary engineering team — spanning hardware, firmware, middleware, apps, and cloud services — dedicated to the integration of IDT Reader BU products into broader RFID identification ecosystems. The team will undertake the engineering activities required to deliver end-to-end system solutions to IDT customers and end-users. The scope includes all technical work needed for IDT Reader BU products to operate as part of comprehensive RFID-based identification systems.

The ecosystems addressed by the team fall into three broad categories: ecosystems or products originating from other HID Global Business Units or Business Areas; emerging industry standards; and ecosystems that have yet to be defined. The role requires a leader who understands the full breadth of the RFID identification ecosystem — not only readers or credentials, but the full set of components that deliver an end-to-end identification solution.

The team will establish the technical framework, leveraging shared platforms across hardware, firmware, middleware, apps, and cloud services, to support the integration of IDT Reader BU products into specific RFID identification ecosystems. As ecosystems mature, capability will be transferred to the relevant business segment engineering team, allowing the Ecosystem Integration team to focus on the next set of ecosystems.

You will work in close collaboration with a Product Manager for Ecosystem Strategy and Portfolio Management. The Product Management Team will define the product roadmap and portfolio direction to feed into the selected ecosystems. Under your leadership, the team will design the integration architecture required to fit IDT Reader BU products into existing ecosystems or to support new ones, and will deliver the technical execution to implement the strategy.

Responsibilities:

• Translate the ecosystem roadmap defined by Product Management into engineering plans, integration architectures, and delivery commitments.
• Establish reusable engineering frameworks and shared platforms across hardware, firmware, middleware, apps, and cloud services that support integration into specific RFID identification ecosystems.
• Define reference architectures and integration patterns for use by the wider Reader BU and by the partner ecosystem.
• Incorporate integration considerations into product design from the outset, ensuring that integration requirements inform hardware, firmware, middleware, apps, and cloud architecture decisions early in the development lifecycle.

Cross-Disciplinary Technical Leadership:

• Provide technical guidance across the team’s five disciplines, covering hardware integration validation and reference designs; firmware integration of credentials, secure elements, and ecosystem protocols; middleware components that connect reader-side firmware to higher-level services; client and partner applications that consume the integration capability; and cloud services for key management, issuance, and data exchange.
• Lead design reviews and trade-off discussions that span the full end-to-end system, from reader hardware through to cloud services.
• Maintain a working knowledge of relevant standards, including ISO 14443/15693, OSDP v2, FIDO2, CSA Aliro, mobile credential standards (NFC, BLE, UWB, Apple Wallet, Google Wallet), ISO/IEC 18013-5 (mDL), and applicable IAM standards (OAuth, OIDC, SAML).

Cross-Functional Collaboration:

• Collaborate with the Product Manager for Ecosystem Strategy and Portfolio Management. Product Management will define the product roadmap and portfolio priorities; under your leadership, the team will design the integration architecture and deliver the technical execution.
• Maintain alignment with the IDT Reader BU’s architects and with architects across other HID Global Business Areas, ensuring integration architectures are consistent with the wider technical strategy.
• Partner with peer Engineering Managers across the Reader BU, Credential Management, Cloud Services, and adjacent Product Management functions to align roadmaps and integration commitments.
• Represent the perspective of customer integrators within Engineering, identifying integration challenges early and translating them into actionable engineering work.

Delivery, Quality, and Compliance:

• Implement a predictable delivery cadence aligned with the Reader BU’s operating rhythm.
• Comply with HID’s Product Development tools and processes, following the corporate engineering governance model.
• Define and report on metrics relevant to an integration team, including partner certification velocity, integration defect escape rate, time to onboard a new ecosystem partner, and reference-architecture adoption.
• Ensure deliverables meet HID’s quality, security, and compliance standards across all disciplines.
• Define the integration testing strategy, including end-to-end test environments, reference customer deployments, and continuous validation against partner platforms.
• Collaborate with QA and Security teams on threat modelling and certification activities for ecosystem-facing components.

Team Establishment, Leadership, and Capability Transfer:

• Define the structure, remit, and operating model of the new engineering team within the IDT Reader BU.
• Recruit, develop, and retain engineers across the five disciplines, with emphasis on cross-disciplinary breadth.
• Address potential cross-allocation with other HID Global Business Units or Areas and implement working practices for shared resourcing.
• Establish team practices that support accountability, continuous learning, and engineering excellence.
• Mentor and develop the team with ongoing focus on capability growth across all five disciplines.
• Plan and execute the gradual transfer of mature integration capabilities to the relevant business segment engineering teams as ecosystems stabilise.

Your Experience and Background:

• Bachelor's or Master's degree in Computer Science, Electrical Engineering, or a related technical discipline.
• 10+ years of professional engineering experience across the broader product stack, including at least 3+ years managing or leading multi-disciplinary engineering teams.
• Experience building or growing a new engineering team, including defining its structure, recruiting engineers, and establishing working practices.
• Breadth across the RFID identification ecosystem; fluency across readers, credentials, key management, issuance, mobile credentials, middleware, and data services.
• Direct delivery experience spanning multiple disciplines (hardware, firmware, middleware, apps, and cloud services) is valued.
• Experience in system or solution architecture for projects implementing smartcard, NFC, or RFID technologies.
• Strong working knowledge of identification, access control, RFID, or adjacent IoT domains.
• Familiarity with relevant industry standards and HID Credentials product portfolio is advantageous.
• Hands-on familiarity with credentialing ecosystems (e.g., physical access control, mobile credentials, mobile identification) is advantageous.
• Experience defining reference architectures and integration patterns adopted by other teams or partners.

What we can offer you:

• Competitive salary and rewards package.
• Competitive benefits and annual leave offering, supporting work-life balance.
• A vibrant, welcoming and inclusive culture.
• Extensive career development opportunities and resources.

Why apply:

• Empowerment: Work as part of a global team in a flexible work environment. If you have most of the required skills and experience, we want you to apply.
• Innovation: Open to ideas and flexible work arrangements.
• Integrity: Results-oriented, reliable, and straightforward.

Equal opportunity employer statements and accommodations information are included to support an inclusive hiring process. If you require assistance or accommodation during the application process, please contact accommodations-ext@hidglobal.com.

Please note that our recruitment process may include AI-powered tools to assist in screening applicant resumes. AI is used to support, not replace, human judgment in the evaluation process.