At a Glance
- Tasks: Lead and support 5 electrical departments to maximise sales and enhance customer satisfaction.
- Company: Award-winning, family-run builders and plumbers merchant with over 40 years of experience.
- Benefits: Competitive salary, career growth opportunities, and a supportive work environment.
- Other info: Opportunity to work in a well-established company with a collaborative culture.
- Why this job: Join a dynamic team and make a real impact in the construction industry.
- Qualifications: Strong leadership skills and excellent customer service experience required.
The predicted salary is between 40000 - 50000 £ per year.
Help Resourcing Limited are working with an award-winning, family-run builders & plumbers Merchant. They have stores in London and Hertfordshire with over 280 staff and sell 22,000 different building, electrical, plumbing and DIY products to the construction industry.
They are looking for an Area Electrical Sales Manager to work as part of the senior management team across the busy business managing and supporting 5 Electrical Departments within their stores across London.
Key Responsibilities
- Day to day management of all 5 electrical branch operations and support to the managers.
- Responsible for achieving department sales targets.
- Personnel management, recruitment, motivation, training and development, including appraisals and supporting key staff members achieving their KPI results.
- Responsible for planning the future and current needs of the departments in relation to products, stock levels and transport requirements.
- Identifying and implementing ways to meet and exceed customer expectations and requirements.
- Promptly and effectively handling complaints, to ensure complete customer satisfaction.
- Responsible for working with customers to continually monitor and improve levels of service.
- Meet performance targets (KPIs set by the company – sales, H&S, staff costs, profit, gross margins and stock).
- To regularly monitor staff performance within the branches.
- Motivate and support staff to deliver a great customer experience that ensures the branches achieve yearly sales and profit targets.
- To plan for future and current staffing requirements.
- Ensure the branches adhere to the opening and closing times and are sufficiently staffed.
- Manage all customer complaints and comments to the Company’s standards.
- Regularly assess the training needs of all staff to ensure they deliver excellent service to all existing and potential customers.
- To ensure that all staff and the branch adhere to company policies and systems including Health & Safety and environmental issues.
- Carry out other duties which fall within reasonable expectations of the role.
Key Relationships
- Existing customers
- New and potential customers
- Suppliers
- Directors
- Branch Managers
- Departmental Managers
- Sales Team
- Stock Control Manager
- Finance
- Buying / Commercial Team
- Credit Control
- Health & Safety
Personal Specification
- Highly organised
- Results driven
- Listens and communicates effectively
- Sets appropriate goals for self and others and encourages others to achieve those
- Leadership skills
- Team motivator
- Excellent IT skills including use of all Microsoft packages
- Ability to accurately report and deliver/present results using Bistrack
- Exceptional customer service skills with a proven track record of achieving results
- Product and market knowledge
If you feel you have the right skills for this position please apply today.
Please note that due to the high volume of applications, we will only be able to respond to successfully shortlisted applicants. If you have not heard from us within 7 working days of sending your application, please presume that you have not been successful on this particular occasion.
Electrical Sales Manager employer: Help Resourcing
Join a family-run builders and plumbers merchant with over 40 years of industry experience, where you will be part of a supportive and dynamic senior management team. With competitive packages, excellent growth opportunities, and a commitment to employee development, this role as Area Electrical Sales Manager offers a chance to make a meaningful impact across multiple branches in London. Experience a work culture that values teamwork, customer satisfaction, and personal achievement in a well-established organisation dedicated to excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Electrical Sales Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for an Area Electrical Sales Manager role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its products. Familiarise yourself with their values and recent achievements. This will not only help you answer questions but also show that you’re genuinely interested in being part of their family-run business.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the responsibilities of managing multiple electrical departments. Highlight your leadership skills and how you’ve motivated teams to hit sales targets in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Electrical Sales Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Electrical Sales Manager role. Highlight your experience in managing teams and achieving sales targets, as well as any relevant technical skills. We want to see how you can bring value to our family-run business!
Craft a Compelling Cover Letter:Your cover letter should tell us why you're the perfect fit for this position. Share your passion for customer service and your leadership style. Remember, we love a personal touch, so let your personality shine through!
Showcase Your Achievements:When detailing your past roles, focus on specific achievements that demonstrate your ability to meet KPIs and drive sales. Use numbers and examples to back up your claims – we love seeing results!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Help Resourcing
✨Know Your Products Inside Out
As an Area Electrical Sales Manager, you'll need to demonstrate a solid understanding of the electrical products and services offered. Research the company's product range and be prepared to discuss how you can help meet customer needs and exceed their expectations.
✨Showcase Your Leadership Skills
This role involves managing multiple departments and motivating staff. Be ready to share examples of how you've successfully led teams in the past, focusing on your ability to inspire and develop others to achieve sales targets and deliver excellent customer service.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills, especially regarding customer complaints and staff management. Think of specific situations where you've handled challenges effectively, and be ready to explain your thought process and the outcomes.
✨Align with Company Values
Since this is a family-run business with a strong reputation, it's crucial to convey your alignment with their values. Research their history and culture, and be prepared to discuss how your personal values and work ethic fit within their framework.
