Crisis Manager (Contract)
HAYS Specialist Recruitment About the role
Crisis Manager (Contract) Barnsley (Hybrid - 60% onsite/40% remote) Up to £500 per day (Umbrella) Contract until November 2027 Overview An exciting opportunity has arisen for an experienced Crisis Manager/Major Incident Manager to join a large-scale enterprise environment, taking ownership of critical service incidents and driving end-to-end recovery activities.
You will lead the response to major incidents, coordinating technical teams, senior stakeholders and business leaders to minimise service disruption, restore critical services, and ensure effective communication throughout the incident life cycle Key Responsibilities Lead and manage Major Incidents across complex enterprise environments.
Coordinate technical and business stakeholders during service outages.
Drive rapid service restoration and recovery activities.
Chair incident bridge calls and escalation meetings.
Provide timely updates to senior leadership and key stakeholders.
Issue Major Incident communications and notifications.
Ensure accurate incident documentation and life cycle management.
Facilitate post-incident reviews, root cause analysis and lessons learned activities.
Work closely with Problem Management teams to prevent recurring incidents.
Contribute to the continuous improvement of Incident Management processes and operational resilience.
Essent...
Your tasks
Lead major incidents and coordinate teams to restore critical services swiftly.
Your profile
Experience in crisis management and strong communication skills required.
What's also included
Competitive daily rate, hybrid work model, and long-term contract until 2027.
Tech stack & ways of working
Crisis Manager (Contract) employer: HAYS Specialist Recruitment
As a Production Operative at our company, you will be part of a dynamic and supportive team dedicated to excellence in manufacturing. We offer competitive benefits, a positive work culture that values collaboration and innovation, and ample opportunities for personal and professional growth. Located in a thriving area, our workplace fosters a sense of community and pride in producing high-quality equipment that makes a difference.
View HAYS Specialist Recruitment profile
Your perspectives
Make a real impact by managing crises and improving operational resilience.
