Full-Time · Business Support Case Officer

Business Support Case Officer

Hays Business Support Hays Business Support
Full-Time Case ManagementStakeholder EngagementAssessment and Analysis
Employment
Full-Time
Salary
30000 - 30000 £ / year (est.)

About the role

Business Support Case Officer 6-12 Month Fixed-Term Contract Sheffield (Hybrid Working - 1-2 Days from Home) 30,000.

Hays are delighted to be supporting a leading regulatory organisation in Sheffield with the recruitment of a number of Business Support Case Officers to join their team on 6-12 month fixed-term contracts.

These opportunities have arisen due to increased workloads and offer the chance to work within a professional, purpose-driven organisation that plays an important role in maintaining high standards within its sector.

This is a hybrid position, with a combination of office and home working.

Candidates must be based within a reasonable commuting distance of Sheffield and be available to start within a short timeframe.

The Role As a Business Support Case Officer, you will manage a varied caseload, reviewing information received from stakeholders and supporting decision-making processes through thorough assessment, analysis and administration.

You will play a key role in ensuring cases are progressed efficiently, records are maintained accurately, and stakeholders receive a professional and timely service throughout the process.

This is an ideal opportunity for candidates with experience in case management, investigations support, complaints handling, regulatory environments, legal administration, public sector operations or complex customer service roles.

Key Responsibilities Manage and progress a portfolio...

Your tasks

Manage a varied caseload and support decision-making processes.

Your profile

Experience in case management or customer service roles preferred.

What's also included

Hybrid working, competitive salary, and professional development opportunities.

Tech stack & ways of working

Case Management Stakeholder Engagement Assessment and Analysis Administration Skills Record Keeping Customer Service Complaints Handling Investigations Support Regulatory Knowledge Legal Administration Public Sector Operations Time Management Attention to Detail Communication Skills

Business Support Case Officer employer: Hays Business Support

Join a leading professional services organisation that values its employees and fosters a collaborative and inclusive work culture. As a Business Support Manager, you will have the opportunity to lead a dynamic team of Executive Assistants while benefiting from a hybrid working model, strong focus on learning and development, and a comprehensive benefits package. This role not only offers competitive salary but also provides a platform for meaningful career progression within a highly respected firm.

View Hays Business Support profile

Contact Details:
Hays Business Support Recruitment Team

Your perspectives

Make a real impact while working in a supportive and dynamic environment.

Ready for the first step?

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