Job Description
Are you a dynamic and experienced leader in the automotive industry?
Hartwell Automotive Group is seeking a highly motivated Service Manager to join our team for an exciting new opportunity in the Oxfordshire area. The group currently represents Ford, BYD, Omoda/Jaecoo, GMW Ora and Chery.
As the Service Manager, you will play a pivotal role in overseeing our service department, ensuring exceptional customer satisfaction and efficient operations.
Responsibilities:
- Manage day-to-day operations of the automotive service department
- Supervise and lead a team of skilled technicians and service advisors
- Maintain high-quality standards for service and repair work
- Foster a customer-centric environment, ensuring satisfaction and loyalty
- Implement efficient workflow processes and optimize resource utilisation
- Monitor and analyse key performance indicators to achieve departmental goals
- Collaborate with other departments to enhance overall dealership performance
Requirements:
- Proven experience in automotive service management
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- In-depth knowledge of automotive systems and technologies
- Ability to analyse and interpret financial and performance data
- Customer-focused mindset with a commitment to quality service
Benefits:
- Company Car
- Staff Discount
- Employee Staff Benefits Platform
- Company Events
- Pension
- Development Opportunities
Join us at Hartwell Automotive Group, where innovation meets excellence. If you're ready to take your career to the next level, apply today. Make a difference in the automotive service industry with Hartwell
