Service Manager

Service Manager

Full-Time 40000 - 50000 Β£ / year (est.) No working from home possible
Hartwell Plc

At a Glance

  • Tasks: Lead the service department and ensure top-notch customer satisfaction.
  • Company: Join Hartwell Automotive Group, a leader in the automotive industry.
  • Benefits: Enjoy a company car, staff discounts, and great development opportunities.
  • Other info: Be part of a culture that values innovation and excellence.
  • Why this job: Make a real impact in the automotive service industry with a dynamic team.
  • Qualifications: Experience in automotive service management and strong leadership skills.

The predicted salary is between 40000 - 50000 Β£ per year.

Are you a dynamic and experienced leader in the automotive industry? Hartwell Automotive Group is seeking a highly motivated Service Manager to join our team for an exciting new opportunity in the Oxfordshire area. The group currently represents Ford, BYD, Omoda/Jaecoo, GMW Ora and Chery.

As the Service Manager, you will play a pivotal role in overseeing our service department, ensuring exceptional customer satisfaction and efficient operations.

Responsibilities:

  • Manage day-to-day operations of the automotive service department
  • Supervise and lead a team of skilled technicians and service advisors
  • Maintain high-quality standards for service and repair work
  • Foster a customer-centric environment, ensuring satisfaction and loyalty
  • Implement efficient workflow processes and optimize resource utilisation
  • Monitor and analyse key performance indicators to achieve departmental goals
  • Collaborate with other departments to enhance overall dealership performance

Requirements:

  • Proven experience in automotive service management
  • Strong leadership and team management skills
  • Excellent communication and interpersonal abilities
  • In-depth knowledge of automotive systems and technologies
  • Ability to analyse and interpret financial and performance data
  • Customer-focused mindset with a commitment to quality service

Benefits:

  • Company Car
  • Staff Discount
  • Employee Staff Benefits Platform
  • Company Events
  • Pension
  • Development Opportunities

Join us at Hartwell Automotive Group, where innovation meets excellence. If you're ready to take your career to the next level, apply today. Make a difference in the automotive service industry with Hartwell.

Service Manager employer: Hartwell Plc

Hartwell Automotive Group Limited is an exceptional employer, offering a dynamic work environment in the Oxford area where you can thrive as a Service Advisor. With over 100 years of successful trading, we provide comprehensive training, career advancement opportunities, and a supportive culture that values employee well-being through benefits like staff discounts, health initiatives, and company events. Join us to be part of a forward-thinking team that prioritises your growth and success in the automotive industry.

Hartwell Plc

Contact Details:

Hartwell Plc Recruitment Team

We think you need these skills to ace Service Manager

Leadership Skills
Team Management
Communication Skills
Interpersonal Abilities
Automotive Systems Knowledge
Financial Data Analysis
Performance Data Interpretation