At a Glance
- Tasks: Deliver exceptional spa treatments and ensure a memorable experience for every guest.
- Company: Join Harbour Hotels, a luxury hotel collection in stunning locations across the South.
- Benefits: Enjoy discounts on stays, spa treatments, food, and health support for you and your family.
- Other info: Reception experience is advantageous; flexible shifts may be required.
- Why this job: Be part of a vibrant team in a stylish environment with great progression opportunities.
- Qualifications: NVQ Level 2 & 3 qualifications preferred; TEMPLE SPA and ELEMIS training is a plus.
The predicted salary is between 24000 - 36000 £ per year.
Who we are…
Harbour Hotels are a collection of prestigious hotels nestled in some of the most beautiful locations across the South. Our luxury portfolio spans sensational coastal, country and city properties with a variety of exciting restaurant concepts and our unique HarSPA brand across many of our sites. In 2018, Harbour Hotels was named AA Hotel Group of the Year making it an exceptionally exciting time to join our ever growing hotel brand.
The role…
We have a superb opportunity for a Spa Therapist with a passion to deliver consistent exceptional service who wishes to develop their career within a progressive company. Ideally you will be NVQ Level 2 & 3 qualified and ESPA training and experience would be a distinct advantage. As Spa Therapist you will be required to carry out a variety of treatments including massage, you will be knowledgeable, friendly and committed to ensuring that every guest's visit to the Spa is one to remember. You'll consult each client to fully understand their personal needs and be committed to delivering high quality, exceptional treatments. As a Spa Therapist you’ll also be supporting your manager to maximise revenue through careful diary management and proactive selling. Hours are flexible and on an as required basis.
What’s in it for you….
At Harbour Hotels we are committed to providing exceptional hospitality whilst creating a vibrant enjoyable working environment for all of our team. Here are just some of the benefits you will receive upon joining the crew:
• Excellent progression opportunities within the Harbour Hotels Group
• Individual and bespoke career and progression pathways
• Competitive salary across all roles
• Unique on the job training and development with an opportunity for internal promotions within any of our properties.
• Access to an exciting benefits and discount platform
• Commission Scheme
• Stylish boutique uniform specially designed for Harbour Hotels
• Meals included whilst on duty
If you feel you have the skills and ambition we are looking for to join Harbour Hotels, then please apply with a full and up to date CV below.
Please note only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this vacancy.
We look forward to hearing from you!
Spa Therapist in Guildford employer: Harbour Hotel Guildford
Harbour Hotel Guildford is an exceptional employer, offering a vibrant work culture where team members are valued and supported in their professional growth. With full training provided for the Spa Receptionist role, employees can enhance their skills while enjoying benefits like meals on duty in a luxurious spa environment located in the heart of Guildford. This position not only allows for meaningful interactions with guests but also fosters a sense of community among staff, making it a rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Spa Therapist in Guildford
✨Tip Number 1
Familiarise yourself with TEMPLE SPA and ELEMIS products, as having knowledge about these brands can set you apart from other candidates. Consider visiting their websites or social media pages to understand their offerings and ethos.
✨Tip Number 2
Network with current or former employees of Harbour Hotels on platforms like LinkedIn. They can provide insights into the company culture and what they look for in a Spa Therapist, which can help you tailor your approach.
✨Tip Number 3
Prepare to discuss your experience with diary management and proactive selling during the interview. Think of specific examples where you've successfully managed bookings or upsold treatments to clients.
✨Tip Number 4
Show your enthusiasm for continuous learning and development. Mention any additional training or certifications you’re interested in pursuing that align with the spa's services, as this demonstrates your commitment to growth within the company.
We think you need these skills to ace Spa Therapist in Guildford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your qualifications, especially your NVQ Level 2 & 3 certifications. Include any relevant training with TEMPLE SPA and ELEMIS, as well as your experience in delivering exceptional spa treatments.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for the role of Spa Therapist. Mention your commitment to providing high-quality service and how you can contribute to making every guest's visit memorable.
Highlight Relevant Experience:If you have reception experience or are willing to take on reception shifts, be sure to mention this in your application. It shows your versatility and willingness to support the team in various capacities.
Showcase Your Customer Service Skills:Emphasise your ability to consult with clients to understand their personal needs. Provide examples of how you've successfully delivered tailored treatments in the past, demonstrating your friendly and knowledgeable approach.
How to prepare for a job interview at Harbour Hotel Guildford
✨Showcase Your Qualifications
Make sure to highlight your NVQ Level 2 & 3 qualifications during the interview. If you have any training or experience with TEMPLE SPA and ELEMIS, mention it as this could set you apart from other candidates.
✨Demonstrate Your Passion for Service
Express your enthusiasm for delivering exceptional service. Share examples of how you've gone above and beyond for clients in previous roles, as this aligns with the company's commitment to memorable guest experiences.
✨Prepare for Client Consultations
Be ready to discuss how you would approach client consultations. Think about questions you might ask to understand their personal needs and how you would tailor treatments accordingly.
✨Highlight Your Team Spirit
Since you'll be supporting your manager and may need to assist with reception duties, emphasise your ability to work well in a team. Share experiences where you've collaborated effectively with colleagues to achieve common goals.
