At a Glance
- Tasks: Deliver exceptional spa treatments and ensure a memorable experience for every guest.
- Company: Join Harbour Hotels, a luxury hotel collection in stunning locations across the South.
- Benefits: Enjoy discounts on stays, spa treatments, food, and health support for you and your family.
- Other info: Reception experience is advantageous; flexible shifts may be required.
- Why this job: Be part of a vibrant team in a stylish environment with great progression opportunities.
- Qualifications: NVQ Level 2 & 3 qualifications preferred; TEMPLE SPA and ELEMIS training is a plus.
The predicted salary is between 24000 - 36000 £ per year.
We have a superb opportunity for a Spa Therapist with a passion to deliver consistent, exceptional service and develop their career within a progressive company. Ideally, you will be NVQ Level 2 & 3 qualified. TEMPLE SPA and ELEMIS training and experience would be a distinct advantage.
As a Spa Therapist, you will carry out a variety of treatments including massage. You should be knowledgeable, friendly, and committed to ensuring every guest's visit is memorable. You will consult with clients to understand their needs and deliver high-quality, exceptional treatments. Additionally, you will support your manager to maximize revenue through diary management and proactive selling. Reception experience and willingness to do reception shifts as required are advantageous.
Harbour Hotels is a collection of prestigious hotels in beautiful locations across the South. Our luxury portfolio includes coastal, country, and city properties with exciting restaurant concepts and the HarSPA brand across many sites. Guildford Harbour Hotel and Spa is centrally located in Guildford, perfect for business or leisure. It features 183 bedrooms, two stylish restaurants, a vibrant Long Bar, and an outdoor terrace. The hotel also boasts a state-of-the-art gym and the indulgent HarSPA offering various treatments and spa days.
What's in it for you...
- Discounted room rates across all Harbour Hotels
- 25% discount Temple Spa and Elemis treatments
- 25% discount on food and drinks in our bars and restaurants
- Health & Wellbeing: Mental health and wellbeing support for you and your immediate family
- Reward & Recognition: Incentive schemes and opportunities to attend the Harbour Heroes awards
- Development: Progression opportunities within Harbour Hotels
- Personalized career pathways and internal promotions
- On-the-job training and development
- Meals included on duty
- Competitive Pay
- Unique uniforms
Spa Therapist in Guildford employer: Harbour Hotel Guildford
Harbour Hotel Guildford is an exceptional employer, offering a vibrant work culture where team members are valued and supported in their professional growth. With full training provided for the Spa Receptionist role, employees can enhance their skills while enjoying benefits like meals on duty in a luxurious spa environment located in the heart of Guildford. This position not only allows for meaningful interactions with guests but also fosters a sense of community among staff, making it a rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Spa Therapist in Guildford
✨Tip Number 1
Familiarise yourself with TEMPLE SPA and ELEMIS products, as having knowledge about these brands can set you apart from other candidates. Consider visiting their websites or social media pages to understand their offerings and ethos.
✨Tip Number 2
Network with current or former employees of Harbour Hotels on platforms like LinkedIn. They can provide insights into the company culture and what they look for in a Spa Therapist, which can help you tailor your approach.
✨Tip Number 3
Prepare to discuss your experience with diary management and proactive selling during the interview. Think of specific examples where you've successfully managed bookings or upsold treatments to clients.
✨Tip Number 4
Show your enthusiasm for continuous learning and development. Mention any additional training or certifications you’re interested in pursuing that align with the spa's services, as this demonstrates your commitment to growth within the company.
We think you need these skills to ace Spa Therapist in Guildford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your qualifications, especially your NVQ Level 2 & 3 certifications. Include any relevant training with TEMPLE SPA and ELEMIS, as well as your experience in delivering exceptional spa treatments.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for the role of Spa Therapist. Mention your commitment to providing high-quality service and how you can contribute to making every guest's visit memorable.
Highlight Relevant Experience:If you have reception experience or are willing to take on reception shifts, be sure to mention this in your application. It shows your versatility and willingness to support the team in various capacities.
Showcase Your Customer Service Skills:Emphasise your ability to consult with clients to understand their personal needs. Provide examples of how you've successfully delivered tailored treatments in the past, demonstrating your friendly and knowledgeable approach.
How to prepare for a job interview at Harbour Hotel Guildford
✨Showcase Your Qualifications
Make sure to highlight your NVQ Level 2 & 3 qualifications during the interview. If you have any training or experience with TEMPLE SPA and ELEMIS, mention it as this could set you apart from other candidates.
✨Demonstrate Your Passion for Service
Express your enthusiasm for delivering exceptional service. Share examples of how you've gone above and beyond for clients in previous roles, as this aligns with the company's commitment to memorable guest experiences.
✨Prepare for Client Consultations
Be ready to discuss how you would approach client consultations. Think about questions you might ask to understand their personal needs and how you would tailor treatments accordingly.
✨Highlight Your Team Spirit
Since you'll be supporting your manager and may need to assist with reception duties, emphasise your ability to work well in a team. Share experiences where you've collaborated effectively with colleagues to achieve common goals.
