Dental Territory Manager

Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity. Our trusted portfolio of brands – including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.

Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.

About the role: As a Haleon Expert Healthcare Professional Consultant your role will be to build relationships to drive Healthcare Professional awareness, advocacy and recommendation of Haleon Consumer Healthcare brands to their patients by communicating product science and patient end benefits. To do this, you will deliver category, condition and brand education of Haleon’s key therapeutic areas to UK Health Care Professionals, who you will target and segment based on account potential and willingness to recommend. You will partner with HCPs across both the Dental channel to drive advocacy of Haleon Oral Healthcare brands (Sensodyne, Corsodyl, Pronamel etc) to a number of different types of HCPs including (but not limited to): Dentists & Dental Hygienists/Therapists.

Key responsibilities:

• Customer Relationship Management
• Delivering the best-in-class educational sessions utilising all channels and platforms of engagement: face-to-face and remote, detailing, lunch & learns and larger forums, alongside driving social media engagement in line with digital.
• Deliver in-call quality on a consistent basis, measured through field visit assessments, Expert-Performance Tracking, Sales Force Effectiveness surveys as accurate records of calls and work completed and planned on territory through continuous and accurate use of internal systems.
• Support Haleon at all relevant Exhibitions / Events / PR initiatives to drive business goals and effort priorities and work to support National Sales Team to accelerate rate of local implementation of core.
• Continuous updates & insight of expert environment developments, including competitor intelligence, alongside proposed improvements related to the field team ways of working and focus areas.
• Undertake any other duties commensurate with grade as required which can include overnight stays, evening and weekend working, whilst ensuring strict compliance with all Haleon Ethics and code of conduct policies.

Strategic Planning:

• Ensuring alignment to Haleon HCP channel, Field Sales team and wider business strategy opportunities within the complex and ever-changing HCP environment.
• Formulate and execute a business plan for the territory, ensuring the highest reach and levels of engagement with HCPs/segmentation and targeting data.

Influencing & Collaboration:

• Uncover opportunities to partner with and support Dental Healthcare Professionals in order to make recommendations for their patients.
• Work with Practice Managers, Team Leaders and Business Owners to organise and plan group educational meetings/‘Lunch and Learns’ to present product and condition presentations and sample products.
• Be a consistent ‘ambassador’ of expert field team, continuously demonstrating Haleon behaviours.

Commercial Acumen:

• Ability to engage and reinforce commercial and/or patient benefits to all key decision makers externally and internally.
• Ensure efficient use of time and company assets to drive most efficient ways of working both internally and externally.
• Delivery of individual KPIs (Key Performance Indicators) alongside contribution towards total Field Team objectives.

Qualifications and skills:

• Essential: Degree or Dental Industry Experience.
• Excellent communication and facilitation skills in front of a variety of audience sizes in both face-to-face and remote environments is key.
• Full UK driving licence and right to work in the UK.

Preferred: Dental Industry Experience/Previous Sales Representative experience. Experience of working in a field-based HCP/commercial environment. Understanding and experience of Consumer Healthcare and Oral Healthcare Marketplaces/FMCG experience.

Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people.