At a Glance
- Tasks: Join the Client Solutions Operations team to support clients and manage diverse queries.
- Company: A Glasgow-based company focused on client solutions and diversity in the workplace.
- Benefits: Enjoy a competitive salary, hybrid work options, and a comprehensive wellbeing package.
- Why this job: Perfect for problem solvers who thrive in a supportive, diverse environment with growth opportunities.
- Qualifications: Experience in financial services, strong communication skills, and the ability to prioritize tasks.
- Other info: Mentoring and teamwork are key; cultural fit is valued over technical skills.
The predicted salary is between 20000 - 30000 £ per year.
We are currently working with a company in Glasgow who are looking for a Client Solutions Analyst to join their Client Solutions Operations team. This role has a salary of £25,000, working 35 hours per week. Monday to Friday, 9am-5pm. Within this role customer service is key! Being able to maintain a healthy balance between managing a varied workload, while meeting customer needs. You will be dealing with a variety of queries, making sure they are seen to in agreed timeframes, enabling the best outcomes for clients. You will be responsible for identifying opportunities to enhance controls and assisting with design and implementation to better meet client’s needs and protect their funds. It’s essential to understand the impact of your actions and manage them in alignment with the risk framework. What’s in it for you: By joining this team you will receive a comprehensive benefits package designed to support your financial security, work-life balance, and overall wellbeing: • Financial Security: Competitive salary with annual reviews, 10% non-contributory employer pension, annual performance-linked bonus, group income protection, and life assurance. • Work-Life Balance: Potential for hybrid working opportunities, 25 days holiday plus bank holidays, increased holidays with length of service, and a holiday trading scheme. • Wellbeing: Private medical insurance, pantry stocked with free food and snacks, discoun…
Client Solutions Analyst employer: Greenbean
Contact Detail:
Greenbean Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Solutions Analyst
✨Tip Number 1
Familiarize yourself with the financial services industry, especially in areas related to client solutions. Understanding the common challenges and needs of clients will help you stand out during discussions.
✨Tip Number 2
Practice your communication skills by engaging in conversations that require you to ask insightful questions. This will prepare you to better understand client needs and demonstrate your problem-solving abilities.
✨Tip Number 3
Showcase your organizational and planning skills by managing your time effectively in any relevant tasks or projects. Being able to juggle conflicting priorities is crucial for this role.
✨Tip Number 4
Emphasize your ability to build relationships and mentor others. Highlight experiences where you've contributed to a team environment, as cultural fit is just as important as technical skills.
We think you need these skills to ace Client Solutions Analyst
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Client Solutions Analyst position. Highlight key responsibilities such as customer service, managing varied workloads, and enhancing controls, and think about how your experience aligns with these requirements.
Tailor Your CV: Customize your CV to emphasize relevant experience in financial services, customer service skills, and any examples of problem-solving or relationship-building. Use specific metrics or achievements to demonstrate your impact in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the company's values, particularly around diversity and teamwork. Mention your ability to juggle conflicting priorities and provide examples of how you've successfully supported clients in the past.
Highlight Soft Skills: In your application, focus on soft skills such as communication, organization, and planning. Provide examples of how you've mentored others or contributed to a positive team environment, as these qualities are essential for the role.
How to prepare for a job interview at Greenbean
✨Showcase Your Customer Service Skills
Since customer service is key for this role, be prepared to share specific examples of how you've successfully managed client inquiries or resolved issues in the past. Highlight your ability to maintain a positive attitude while juggling multiple tasks.
✨Demonstrate Flexibility and Adaptability
The job requires supporting various areas within the department. Discuss instances where you've had to adapt quickly to changing priorities or take on different responsibilities. This will show that you can thrive in a dynamic environment.
✨Ask Insightful Questions
Prepare thoughtful questions that demonstrate your understanding of the role and the company’s values. Inquire about how they measure success in client solutions and what opportunities exist for professional development within the team.
✨Emphasize Team Collaboration
This position values mentoring and encouraging correct behaviors. Share experiences where you've worked effectively in a team, supported colleagues, or contributed to a positive team culture. This will align with their focus on exceptional performance and diversity.