Full-Time Β· Education IT Support Engineer – Classroom Tech & 365

Education IT Support Engineer – Classroom Tech & 365 in London

GreatFind Recruitment GreatFind Recruitment London
Full-Time IT SupportTroubleshootingHardware Support
Employment
Full-Time
Salary
30000 - 40000 Β£ / year (est.)

About the role

Greatfind Recruitment is seeking a full-time IT Support Engineer for our client, a well-established group of schools in Cambridge.

The role is based in central Cambridge with travel to three local school sites, delivering IT support to staff and students across on-site and remote locations.

You will troubleshoot hardware, software, networks and peripherals, support classroom AV tech, manage Microsoft 365 and Google Workspace users, and participate in system rollouts.

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Your tasks

Provide IT support to schools, troubleshoot tech issues, and manage classroom AV systems.

Your profile

Experience in IT support and a passion for helping others.

What's also included

Full-time role with opportunities for growth and development.

Tech stack & ways of working

IT Support Troubleshooting Hardware Support Software Support Network Support Peripherals Management Classroom AV Technology Microsoft 365 Management Google Workspace Management System Rollouts Remote Support Communication Skills Customer Service Skills Adaptability

Education IT Support Engineer – Classroom Tech & 365 in London employer: GreatFind Recruitment

Join a dynamic and supportive IT team in the heart of Cambridge, where your passion for technology can flourish in the education sector. With a focus on employee growth, we offer ongoing training, career progression, and a collaborative work culture that values your contributions. Enjoy unique benefits such as free lunch and a pension scheme while making a meaningful impact on the lives of students and staff across our vibrant school sites.

View GreatFind Recruitment profile

Contact Details:
GreatFind Recruitment Recruitment Team

Your perspectives

Make a difference in education by supporting tech for students and staff.

StudySmarter Expert Advice

Join the IT Consultancy Buzz

Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what GreatFind Recruitment values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!

Show Off Your Skills

Create a personal project or case study relevant to the challenges GreatFind Recruitment might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.

Leverage LinkedIn for Connections

Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at GreatFind Recruitment!

Direct Apply to GreatFind Recruitment

Let's not forget to apply directly through the GreatFind Recruitment website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!

Some tips for your application 🫑

Showcase Your Problem-Solving Skills

In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at GreatFind Recruitment.

Highlight Relevant Certifications

Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!

Tailor Your Cover Letter

Your cover letter is your chance to connect personally with us at GreatFind Recruitment. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.

Keep It Clear and Concise

We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!

How to prepare for a job interview at GreatFind Recruitment

Brush Up on Your Technical Skills

For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.

Showcase Your Problem-Solving Approach

IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.

Know the Business Impact of IT Solutions

When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.

Prepare for Behavioural Questions

Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.

Locations

  • London

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