Senior Professional Services Engineer

Senior Professional Services Engineer

Full-Time 63000 - 77000 £ / year (est.) Hybrid
G

At a Glance

  • Tasks: Deliver GitLab services, including installations, migrations, and training for customers.
  • Company: Join GitLab, a leading platform in DevSecOps with a focus on innovation.
  • Benefits: Competitive salary, remote work flexibility, and opportunities for professional growth.
  • Other info: Collaborative environment with mentorship opportunities and career acceleration.
  • Why this job: Make a real impact by helping customers adopt cutting-edge technology.
  • Qualifications: Experience with infrastructure as code and cloud providers is essential.

The predicted salary is between 63000 - 77000 £ per year.

Git Lab is the intelligent orchestration platform for Dev Sec Ops.

Git Lab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation.

More than 50 million registered users and more than 50% of the Fortune 100* trust Git Lab to ship better, more secure software faster.

The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact.

Git Lab is where careers accelerate, innovation flourishes, and every voice is valued.

Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.

Co-create the future with us as we build technology that transforms how the world develops software.

*Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license.

Claim based on Git Lab data.

Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025.

Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of Git Lab.

An overview of this role

As a Senior Professional Services Engineer at Git Lab, you'll work directly with customers to deliver installation, migration, training, and advisory services that help them adopt Git Lab successfully.

You'll lead engagements from single-node Omnibus installs to large reference architectures built with infrastructure as code (Ia C) and configuration as code.

You'll also guide migrations from other systems to Git Lab Saa S or self-managed deployments, and help customers make practical decisions that improve reliability, security, and day-to-day workflows.

In this role, you'll work closely with customers and Git Lab's product and engineering teams to drive customer success and share feedback that improves Git Lab and how we deliver services.

You'll manage multiple projects at once, mentor other Professional Services Engineers, and help streamline how we deliver consistent outcomes in a remote, largely asynchronous environment.

Some examples of our projects

  • Designing and delivering Git Lab installations and reference architectures using tools like Terraform and Ansible across major cloud providers
  • Leading migrations to Git Lab Saa S or self-managed Git Lab, and turning customer feedback into actionable improvements for Git Lab's product and engineering teams

What you'll do

  • Deliver Git Lab Professional Services engagements, including installation, migration, training, and advisory services across Git Lab capabilities.
  • Plan and execute deployments ranging from single-node Omnibus installations to large reference architectures using Infrastructure as Code and Configuration as Code practices.
  • Lead migrations from multiple source systems to Git Lab Saa S or self-managed Git Lab, helping customers adopt secure, reliable workflows.
  • Partner with Engagement Managers and Project Managers to improve delivery consistency, remove friction, and continuously refine delivery processes.
  • Serve as a trusted technical advisor for customers, translating goals and constraints into practical implementation plans and clear next steps.
  • Interface with Git Lab's product and engineering teams to unblock customer outcomes and share feedback that helps improve Git Lab features and services.
  • Mentor Associate and Intermediate Professional Services Engineers, providing technical guidance, helping remove blockers, and supporting increased autonomy.
  • Manage and deliver multiple customer engagements at once, either as the primary engineer or as a lead providing oversight and direction to other engineers.
  • What you'll bring
  • Professional exposure with one or more infrastructure as code or configuration as code technologies such as Terraform, Ansible, Packer, Puppet, Chef or Kubernetes.
  • Professional exposure with two or more cloud providers such as Amazon Web Services (AWS), Google Cloud Platform (GCP), or Microsoft Azure.
  • Experience using, deploying, or configuring Git Lab, including a solid understanding of Git and source

Senior Professional Services Engineer employer: GitLab Inc.

GitLab is an exceptional employer that champions a fully remote work culture, offering flexibility and autonomy to its employees. With a strong focus on professional development, you will have ample opportunities to grow your legal expertise while collaborating with diverse teams across the globe. The supportive environment fosters innovation and inclusivity, making it a rewarding place for those seeking meaningful employment in the legal field.

G

Contact Details:

GitLab Inc. Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior Professional Services Engineer

✨Join Local Tech Meetups

Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at GitLab Inc. or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!

✨Contribute to Open Source Projects

Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to GitLab Inc..

✨Tap into Online Developer Communities

Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like GitLab Inc..

✨Explore Job Boards Specifically for Tech Roles

Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like GitLab Inc. that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!

We think you need these skills to ace Senior Professional Services Engineer

Infrastructure as Code (IaC)
Configuration as Code
Terraform
Ansible
Packer
Puppet
Chef

Some tips for your application 🫡

Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.

Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at GitLab Inc..

Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at GitLab Inc. and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!

Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!

How to prepare for a job interview at GitLab Inc.

✨Brush Up on Your Coding Skills

For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.

✨Know Your Tools and Frameworks

Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If GitLab Inc. uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.

✨Showcase Your Projects

Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.

✨Prepare for Behavioural Questions

While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.