Field Services Specialist Engineer
GerrardWhite About the role
We’re looking for an experienced Field Service Specialist to support the delivery of high-quality video telematics and connected fleet technology installations. This is a hands-on technical role, but with a strong focus on quality assurance, documentation, installation standards and continuous improvement. It would suit someone from a telematics, vehicle CCTV, MDVR/DVR, dashcam, tracking, auto-electrical or fleet technology background who is confident working across commercial vehicles.
You will support pilot and first-of-type installations for new customers, vehicle types, hardware and installation methods, capturing clear photos, notes, risks and lessons learned. You will also help create and update practical Vehicle Installation Plans/Procedures, including mounting positions, cable routes, connection points, parts required and testing steps. A key part of the role will be improving quality across the field network. You will carry out quality checks and audits, review completed installations, identify defects or recurring issues, and support corrective actions. You will also help develop practical training material and guidance for internal engineers and third-party installation partners.
Qualifications- Experience with telematics, vehicle CCTV, MDVR/DVR, tracking, dashcams or connected vehicle systems
- Strong vehicle electrical knowledge, including safe wiring, permanent/ignition feeds, fusing and grounding
- Experience working across HGVs, LCVs, vans, trailers, plant or commercial fleets
- Strong fault-finding and diagnostic skills
- Excellent attention to detail and a quality-focused approach
- Confidence producing clear installation notes, audit reports, photos, training material and engineer guidance
- The ability to challenge poor standards professionally and support improvement across the field team
This is a great opportunity for a technically strong field engineer who enjoys problem-solving, improving standards and creating clear documentation, rather than simply completing standard installations. Please get in touch to find out more.
Your tasks
Support high-quality video telematics installations and improve field standards.
Your profile
Experience in telematics or vehicle systems and strong fault-finding skills.
What's also included
Competitive salary, travel opportunities, and hands-on technical experience.
Tech stack & ways of working
Field Services Specialist Engineer employer: GerrardWhite
GerrardWhite is an exceptional employer that fosters a collaborative and innovative work culture, where your expertise in risk management will be valued and impactful. With a strong commitment to employee development, you will have access to continuous learning opportunities and the chance to work alongside senior leaders in a dynamic environment. Located in a vibrant area, our company offers a supportive atmosphere that encourages professional growth while ensuring a healthy work-life balance.
Your perspectives
Join a team that values quality and innovation in the telematics industry.
StudySmarter Expert Advice
Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Field Services Specialist Engineer role you’re after at GerrardWhite.
Show Off Your Projects!
Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at GerrardWhite a taste of what you can bring to the table!
Engage with Online Communities
Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at GerrardWhite.
Apply Through Company Websites
When you spot a role like Field Services Specialist Engineer at GerrardWhite, apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.
Some tips for your application 🫡
Showcase Your Technical Expertise
When applying for an engineering role like Field Services Specialist Engineer, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact
In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at GerrardWhite a clear picture of the value you can bring.
Craft a Compelling Cover Letter
Use your cover letter to express your passion for engineering and explain why you’re drawn to GerrardWhite specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications
If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at GerrardWhite
Brush Up on Core Engineering Principles
Before heading into the interview with GerrardWhite, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
Relate Your Experience to the Role
In a full-time role, employers like GerrardWhite want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
