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For Companies At a Glance
- Tasks: Manage event technology and support clients with registration and data management.
- Company: Join FIRST, a leading global brand experience agency with a creative culture.
- Benefits: Enjoy private medical insurance, generous leave, wellness stipends, and global opportunities.
- Other info: Flexible hours, travel opportunities, and a commitment to diversity and inclusion.
- Why this job: Be part of exciting events and make a real impact in a dynamic environment.
- Qualifications: 5+ years in event tech, strong Excel skills, and a passion for innovation.
The predicted salary is between 40000 - 50000 £ per year.
Building a Brand Starts with a Story. FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilised three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency. Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specialising in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors. Consistently recognised for excellence, recent honours include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more.
What You Would Get To Do
- The Event Technology Manager is responsible for assisting clients in navigating registration websites, supporting new technology platforms and data management while liaising with the event delivery team.
- This role will assist the events team by implementing, building and supporting new technology platforms, as well as utilising advanced knowledge of Microsoft Excel to manage event information lists and appropriate reporting.
- This role may also need to support clients with event and meeting coordination. Domestic and/or international travel may be required with this role.
Your Contributions
- Implementation and project management of event registration websites, app builds and additional technological aspects as needed for assigned events.
- Troubleshoot technical issues.
- Manage client communications, including save-the-dates, invitations, registrations, confirmations, and related materials.
- Database management to ensure consistency in information, accuracy of new and existing data, and list generation.
- Effectively communicate with internal and external clients via available communication lines; responding to all client queries within the agreed service level agreements.
- Work with the Event delivery team on overall program logistics, production, and implementation.
- List manipulation to provide team members with relevant registration data, year-on-year statistics, and insight into varied elements and event analytics.
- Coordination of name badges, tent cards, place cards, departure notices, email confirmations, agenda, signage, etc., where appropriate.
- Support with the registration desk flow design and set up, including onsite support throughout the event as needed.
- Lead contact for attendee management and technology vendors, including pre-event and during execution.
- Create and distribute post-event client surveys.
- Adhere to standard operating procedures and compliance processes in addition to maintaining comprehensive event files and keeping precise records to ensure a smooth transition between team members if necessary.
- Review and manage any relevant third-party vendor invoice reconciliations, e.g., badging/attendee tracking.
- Provide the client with cost savings/value adds whenever possible.
- Track and maintain time spent on projects to accurately reflect the work being done.
- Assist with the training of new joiners and mentoring existing team members.
- Keep up-to-date on all emerging technologies, popular culture and trends and ensure team members are informed as well.
What We Are Looking For
- 5+ years of experience in Attendee Data Management and Event Technology, including entry-level meeting planning and coordination with registration and event technology.
- Advanced proficiency in Microsoft Office, with a focus on Excel.
- Proficiency with registration website platforms such as Cvent, Splash, Certain, Aventri, Eventbrite, and other registration website platforms required.
- General knowledge of HTML and CSS is a plus, but not required.
- Able to manage multiple projects simultaneously.
- Strong written and oral communication skills at all levels.
- Motivated, self-starter, ability to take direction and work independently; ability to think innovatively.
- Flexible and willing to work outside of normal business hours (evenings, weekends) and travel when required to be on-site at events.
At FIRST, we believe that the passion, creativity, and commitment of our teams drive our success. That's why we offer a range of benefits and perks to support your personal and professional growth:
- Private Medical Insurance with BUPA from day one.
- 28 Days Annual Leave PLUS Bank Holidays.
- Personal Volunteer Day.
- 20 Days of Sick Pay each Year.
- Enhanced Parental Leave (Maternity & Paternity).
- Wellness Stipend.
- Complimentary access to Headspace, Rocket Lawyer & Maven.
- Life Insurance.
- Employee Assistance Program (EAP).
- Cycle to Work Scheme.
- Season Ticket Loan.
- Mobile Phone Allowance.
- Pension Scheme Enhancements.
- Discretionary Bonus Structure.
- Global Opportunities: With a presence in 7 countries worldwide, including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations.
FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.
Event Technology Manager in London employer: First Global Management Services
Contact Detail:
First Global Management Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Event Technology Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the event tech industry. Attend meetups, webinars, or even local events to make those valuable connections. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past projects and successes in event technology. This can be a game-changer during interviews, as it gives potential employers a clear view of what you can bring to the table.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to companies you admire, like FIRST, and express your interest in working with them. A little initiative can go a long way in landing that dream role.
✨Tip Number 4
Utilise our website! We’ve got loads of resources and job listings tailored for you. Make sure to check it out regularly and apply through us to increase your chances of getting noticed by top employers in the event tech space.
We think you need these skills to ace Event Technology Manager in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Event Technology Manager role. Highlight your experience with event technology and data management, and don’t forget to mention any relevant tools you’ve used like Cvent or Eventbrite.
Show Off Your Skills: We want to see your advanced Microsoft Excel skills in action! Include examples of how you've used Excel for data management or reporting in past roles. This will really help us understand your capabilities.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and structure your information well so we can easily see why you’re a great fit for the team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at First Global Management Services
✨Know Your Tech Inside Out
As an Event Technology Manager, you'll need to be well-versed in various registration platforms like Cvent and Eventbrite. Make sure you can discuss your experience with these tools confidently, and be prepared to share specific examples of how you've used them to enhance event experiences.
✨Showcase Your Communication Skills
This role involves a lot of client interaction, so practice articulating your thoughts clearly. Prepare to discuss how you've managed client communications in the past, especially during high-pressure situations. Think of examples where your communication made a significant impact on an event's success.
✨Demonstrate Your Project Management Prowess
You'll be juggling multiple projects at once, so come ready to talk about your project management strategies. Highlight any tools or methodologies you use to keep everything organised, and be prepared to discuss how you handle tight deadlines and unexpected challenges.
✨Stay Updated on Industry Trends
FIRST values innovation, so show that you're keeping up with emerging technologies and trends in event management. Bring up any recent developments you've learned about and how they could potentially benefit the company. This shows your passion for the industry and your proactive approach to learning.