At a Glance
- Tasks: Drive online sales and optimise customer experience through data-driven trading strategies.
- Company: Fenwick, a historic and innovative family-owned department store.
- Benefits: 33 days annual leave, birthday off, up to 25% discount, and hybrid working.
- Other info: Collaborative environment with opportunities for personal and professional growth.
- Why this job: Join a dynamic team and make a real impact on digital shopping experiences.
- Qualifications: Strong eCommerce trading experience, analytical skills, and proficiency in Excel.
The predicted salary is between 32400 - 39600 £ per year.
Are you a commercially minded and data-driven digital professional looking for an opportunity to influence online performance and customer experience?
If so, this could be the perfect role for you.
As a Digital Trader for our non-fashion categories, you will play a key role in driving online sales, optimising the customer journey and delivering commercial growth through effective trading, merchandising and promotional strategies across Fenwick's digital channels.
We offer hybrid working between your home and our offices on Wigmore Street, Central London, offering a collaborative and innovative working space.
When you join Fenwick, you’ll receive
- 33 days annual leave (inclusive of 8 bank holidays) and a buying holiday benefits scheme in which you are eligible to buy a further 5 days across the year.
- Your birthday off as an additional day annual leave – this can be taken any day within your birth month.
- Up to 25% discount in all Fenwick stores and fenwick. co. uk.
- We Care -24/7 GP, wellbeing advice & support service.
- Hybrid Working (Typically every Thursday and Friday working from home).
About the Role
As a Digital Trader, you will be instrumental in driving online sales and profitability by combining commercial insight with data-driven decision making.
Owning the trading performance of your categories, you will use customer behaviour, web analytics and trading data to identify opportunities, optimise the online customer journey and deliver against key commercial KPIs including revenue, conversion, average order value and sell-through.
Working closely with Buying, Merchandising, Marketing, Site Optimisation and Analytics teams, you will ensure the right products are showcased to the right customers at the right time.
From managing the trading calendar and supporting key launches to optimising onsite merchandising, search and promotional activity, you will help create a compelling digital shopping experience that drives engagement and commercial performance.
This is a highly collaborative and fast-paced role, requiring strong analytical skills and commercial awareness.
You will monitor category performance, make recommendations to improve trading outcomes, build relationships with brand partners and support the delivery of marketing activity through data-led insights.
In addition, you will contribute to ongoing site improvements, product enrichment and testing initiatives, helping to enhance the customer experience while supporting Fenwick's wider digital growth strategy.
- What we are looking for in a candidate…
- Strong e Commerce trading and optimisation experience
- Strong numerical and analytical background
- Proficient in Microsoft Excel required
- Experience of e Commerce merchandising software and analytics tools
- Shopify experience ideal but not required
- Agility PIM experience ideal but not required
- Experience of working with both own bought products and concession brands advantageous
- Commercially aware with strong trading focus
- Excellent communication, interpersonal and team working skills
- The ability to perform under pressure and work in a fast-paced environment
- The ability to prioritise workload effectively and meet deadlines
- About Fenwick
Fenwick is rich with heritage and history and have been style pioneers since 1882 when our first store opened.
We know luxury and are proud to remain the largest independent, family-owned group of department stores within the UK.
We are on an exciting journey to exceed our customers' expectations and we are always on the lookout for new talent to join us.
Our collaborative spirit unites a workforce of over 2,000 individuals across our stores, as well as in our support functions, encompassing Digital, Buying & Merchandising, IT, Finance, People, Customer Service teams, and our cherished restaurants and distribution centres.
In 2023 we launched our ‘Quiet No More’ campaign, enhancing our presence on the UK high street as well as our e Commerce website going from strength to strength.
Together, we form the beating heart of Fenwick, driving forward our vision for excellence and innovation.
Join us as we pave the way toward an even brighter tomorrow, where tradition meets transformation!
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Trader employer: Fenwick Limited
Fenwick is an exceptional employer that prioritises employee wellbeing and professional growth, offering generous benefits such as 33 days of annual leave, a birthday off, and a 25% discount across all stores. The collaborative work culture fosters a positive environment where People Advisors can thrive, utilising their analytical skills to drive strategic insights while supporting managers in enhancing workplace performance. With a commitment to continuous improvement and a focus on employee relations, Fenwick provides a meaningful and rewarding career path for those looking to make a real impact.
StudySmarter Expert Advice🤫
We think this is how you could land Trader
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Fenwick Limited are looking for when hiring for a Trader.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Fenwick Limited for the Trader, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Fenwick Limited as a Trader, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Fenwick Limited’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Trader.
We think you need these skills to ace Trader
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Fenwick Limited, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Fenwick Limited's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Fenwick Limited. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Fenwick Limited
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Fenwick Limited uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Fenwick Limited. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
