At a Glance
- Tasks: Shape the future of Fenwick.com by optimising digital experiences and managing website enhancements.
- Company: Join Fenwick, a pioneering family-owned department store with a rich heritage.
- Benefits: 33 days annual leave, birthday off, up to 25% discount, and hybrid working options.
- Other info: Collaborative environment with opportunities for growth in a fast-paced digital landscape.
- Why this job: Make a real impact on customer experiences while developing your product management skills.
- Qualifications: Strong communication, analytical mindset, and some experience with user stories and backlog tools.
The predicted salary is between 63000 - 77000 £ per year.
Are you passionate about digital experiences and looking for an opportunity to help shape the future of Fenwick. com?
If so, we have an exciting opportunity for you to join our Digital team as a Website Product Owner, playing a key role in the ongoing development, optimisation and delivery of our online customer experience.
We offer hybrid working between your home and our offices on Wigmore Street, Central London, offering a collaborative and innovative working space.
When you join Fenwick, you’ll receive
- 33 days annual leave (inclusive of 8 bank holidays) and a buying holiday benefits scheme in which you are eligible to buy a further 5 days across the year.
- Your birthday off as an additional day annual leave - this can be taken any day within your birth month.
- Up to 25% discount in all Fenwick stores and fenwick. co. uk.
- We Care -24/7 GP, wellbeing advice & support service.
- Hybrid Working (typically Thursday and Friday working from home).
About the Role
As a Website Product Owner, you will play a key role in the ongoing development and optimisation of Fenwick's website, helping to deliver a seamless, engaging and commercially effective digital experience for customers.
Working closely with the Product Manager, you will translate customer needs and business priorities into clear, actionable requirements, ensuring website enhancements and roadmap initiatives are successfully delivered.
You will be responsible for managing and prioritising the website product backlog, creating user stories and acceptance criteria, and collaborating with internal teams and third-party partners throughout the delivery lifecycle.
Supporting Agile ways of working, you will help drive backlog refinement, sprint planning, testing and release activities, ensuring work is well defined, thoroughly tested and ready for implementation.
This is a highly collaborative role that combines customer focus, problem solving and digital delivery.
Working across Digital, IT and wider business functions, you will identify opportunities to improve the customer journey, website performance and operational processes while supporting key trading periods and digital campaigns.
It's an exciting opportunity for someone looking to develop their product management expertise while contributing to the continued growth and evolution of Fenwick's digital experience.
What we are looking for in a candidate...
Essential
- Strong written and verbal communication skills, with confidence working across different teams.
- Analytical and problem-solving mindset, with an ability to identify issues and work through potential solutions.
- Customer-focused approach with an interest in ecommerce and digital customer experiences.
- Ability to manage multiple priorities and work collaboratively in a fast-paced environment.
- Some knowledge of writing user stories and acceptance criteria, with an understanding of how these support digital delivery.
- Some experience using backlog or delivery management tools such as Azure Dev Ops (ADO), Jira or similar.
Desirable
- Familiarity with Agile ways of working, including refinement, sprint planning and retrospectives.
- Experience supporting website/software testing or User Acceptance Testing (UAT).
- Exposure to Shopify or another ecommerce platform.
- Familiarity with web analytics, experimentation or customer-insight tools.
- Experience working with third-party technology or delivery partners.
- About Fenwick
Fenwick is rich with heritage and history and have been style pioneers since 1882 when our first store opened.
We know luxury and are proud to remain the largest independent, family-owned group of department stores within the UK.
We are on an exciting journey to exceed our customers' expectations and we are always on the lookout for new talent to join us.
Our collaborative spirit unites a workforce of over 2,000 individuals across our stores, as well as in our support functions, encompassing Digital, Buying & Merchandising, IT, Finance, People, Customer Service teams, and our cherished restaurants and distribution centres.
In 2023 we launched our 'Quiet No More' campaign, enhancing our presence on the UK high street as well as our e Commerce website going from strength to strength.
Together, we form the beating heart of Fenwick, driving forward our vision for excellence and innovation.
Join us as we pave the way toward an even brighter tomorrow, where tradition meets transformation!
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Website Product Owner employer: Fenwick Limited
Fenwick is an exceptional employer that prioritises employee wellbeing and professional growth, offering generous benefits such as 33 days of annual leave, a birthday off, and a 25% discount across all stores. The collaborative work culture fosters a positive environment where People Advisors can thrive, utilising their analytical skills to drive strategic insights while supporting managers in enhancing workplace performance. With a commitment to continuous improvement and a focus on employee relations, Fenwick provides a meaningful and rewarding career path for those looking to make a real impact.
StudySmarter Expert Advice🤫
We think this is how you could land Website Product Owner
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Fenwick Limited!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Fenwick Limited would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Fenwick Limited through your school's career services!
We think you need these skills to ace Website Product Owner
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Website Product Owner, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Website Product Owner position at Fenwick Limited. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Fenwick Limited
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
