Customs & Compliance Specialist in Grangemouth

Exolum are an innovative fuel storage company with the priority of a green energy future operating globally. People are at the heart of our expansion plans with a focus on developing our colleagues to reach their potential while accepting everyone as they are!

Provide end‑to‑end coordination and quality oversight across CASMS compliance activities, including audits, Management Controls (“live checks”), first‑line CASMS helpdesk operations, and customs systems activity (TSS NI and Destin8). The role is responsible for managing delivery within agreed frameworks, tracking progress and evidence quality, and escalating significant risks or issues to support effective HMRC engagement and regulatory compliance. This role is a key development role toward the Customs & Excise Compliance Supervisor, building depth in assurance judgement, stakeholder management and regulatory evidence standards.

Key Responsibilities

• CASMS KPI rota and quality: Responsible for operating and maintaining the Management Controls (“live checks”) rota, performing sample‑based quality reviews and producing monthly reporting. Uses insight from checks to identify trends, recommend improvements and develop control enhancements, escalating significant control failures or emerging risks where appropriate.
• Audit Programme: Responsible for coordinating the quarterly CASMS Audit Plan, including scheduling, allocation of auditors, coordination or completion of fieldwork, issuance of reports and tracking of actions to closure. Monitors progress and quality, exercising judgement to identify delays, risks or control weaknesses requiring escalation.
• Helpdesk & Stakeholder Support: Acts as the first‑line CASMS helpdesk, triaging operational and compliance queries, providing clear and proportionate guidance, and resolving routine issues independently. Exercises judgement to identify complex, novel or high‑risk matters for escalation to senior specialists or the Tax Lead.
• Provides delivery leadership across audits, Management Controls (“live checks”), helpdesk triage and CASMS publications, coordinating multi‑person activities and promoting consistent compliance practices.
• Coordinates multi‑person workstreams, mentors team members on audit techniques and evidence preparation and promotes consistent working methods across the team. Drives follow‑through on actions, trackers and communications to support a strong compliance culture.

Financial Responsibility

Indirectly supports financial assurance by ensuring the quality and timeliness of audits, live checks, helpdesk triage and evidence packs that underpin HMRC submissions, stock accounting controls and TASCS changes. Maintains accurate trackers and documentation that support regulatory compliance and prevent financial exposure through errors or missed actions.

HSSE

Work to standard, procedures and work instructions for Safety Critical Tasks in order to meet COMAH requirements. Assessment of Competency will form an ongoing part of this role. Ensure all tasks carried out conform to company policies, procedures and systems. Comply with the Values and Fundamental Principles of CLH-PS. Be responsible, regardless of position, for the health, safety and security of yourself, colleagues and customers in accordance with CLH-PS business and HSEQ principles. Be individually responsible for bringing to the notice of Line Management any potential hazard to health, safety or the environment of which you know or learn, in order that the hazard can be eliminated or significantly reduced; and for reporting any incidents relating to work activities.

About You

The successful candidate will have GCSEs or equivalent in Maths and English. Experience of customs and/or excise warehousing and stock compliance; experience coordinating multi-person workstreams (audits/checks/helpdesk). Understanding of stock accounting controls and customs processes (incl. declarations and port systems); confident with MS Office and able to learn TASCS, Destin8 and TSS. Working knowledge of customs/excise warehousing, live check controls, TSS NI/Destin8 flows, SharePoint publishing, and audit basics. Audit coordination, KPI rota & quality, first‑line helpdesk triage, robust tracking/reporting; organised, dependable, customer‑oriented.

Customs/Excise Duties awareness training. Intermediate Microsoft applications and exposure to bulk liquid operations; experience supporting or leading audits. Familiarity with TASCS.Net controls and contract configuration; SharePoint administration would all be desirable.

Competency model

At Exolum we run a Competency Model which has been defined accordingly to our strategy, values and the geographies where we operate, making it a unique and exclusive document for Exolum. The competency Model is understood as the set of identifiable and measurable behaviours (skills, aptitudes and motivations, among others) that enable a person to achieve superior performance.

• We Care: We anticipate, identify and solve the needs of our internal and external clients.
• We Do: We face opportunities and challenges with proactivity, energy and enthusiasm and we take responsibility for our actions.
• We Connect: We listen, share information and communicate clearly, transparently and openly.
• We Include: We welcome, respect and value the uniqueness of people.
• We Get Together: We actively collaborate with other people in achieving shared goals.
• We Trust: We act with integrity and coherence with our values and we comply with the commitments acquired.
• We Think Different: We contribute, explore and experiment with new approaches to challenges without fear of being wrong.

About the Benefits

Salary £40,000.00 - £50,000.00 depending on experience. Pension – up to Employee 6% and Employer 9%. Holiday – 30 days per annum. Personalised career development plans. Single Private Health Insurance via BUPA. Healthcare Cash Plan. Life Assurance x5 and Disability insurance. Wellbeing Initiatives. Employee Resource Groups – EDI Group, Employee Forum, Wellbeing Committee. Study support (if applicable).

About the Process

The first step is to apply – please visit https://jobs.exolum.com/ to complete your application. Once your application has been reviewed, if you are successful, you will be invited to meet our amazing team and your potential new line manager for a face-to-face interview. Depending on the role, you may be required to attend a second stage interview so we can get to know you even more!

About Equality, Diversity, and Inclusion

Different people approach problems differently and we believe that diversity is the engine that fuels innovation. As an equal opportunity employer, we are committed to creating an inclusive environment where diverse voices are not only heard but also amplified. We recognise that our differences—when embraced with respect—drive smarter decisions, stronger performance, and a culture where everyone can be their authentic selves.

Qualified applicants will receive consideration for employment without regard to race, sexual orientation, gender perception or identity, national origin, age, neurodiversity or any other legally protected status. We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all candidates. To request an accommodation during the application or the recruiting process, please email: HumanResources@exolum.com.

We are committed to a diverse and inclusive workplace. All applications are reviewed fairly and equally using a third-party blind recruiting solution (MeVitae) which removes any bias parameters.

About your data

The information provided by you will be used by Exolum to process your application and, if successful, in connection with your future employment with us. Any information held by us relating to you will be destroyed six months after the post has been filled. If we wish to retain your information for future vacancies, we will seek your express consent to do so. All processing of data will be in compliance with data protection laws. For further information on how we handle your data read our UK privacy notice for job applicants, employees, workers and agency workers which is available on our website.