At a Glance
- Tasks: Welcome guests and create a seamless dining experience with warmth and attention to detail.
- Company: Join the opening team of Endo Chelsea, a Michelin-starred restaurant in London.
- Benefits: Enjoy 50% dining discount, paid birthday leave, and career progression opportunities.
- Other info: Collaborative environment focused on creating extraordinary guest experiences.
- Why this job: Be part of an exciting new restaurant and learn about Japanese hospitality and culture.
- Qualifications: Experience in fine dining is a plus, but curiosity and a passion for service matter more.
The predicted salary is between 24300 - 29700 £ per year.
A new chapter is beginning in Chelsea. Endo Chelsea is the newest restaurant from Michelin-starred chef Endo Kazutoshi and Creative Restaurant Group. Inspired by the spirit of Japan, it will bring together extraordinary produce, craftsmanship, culture and warm, personal hospitality. We are looking for a Waiter/Receptionist to join our opening team and help us create an experience that feels considered from the moment a guest arrives until the moment they leave. The job title describes the responsibilities, but at Endo Chelsea, roles do not define the experience. Every member of the team contributes to it. You may be welcoming a guest at the door, guiding them through their omakase journey, sharing the story behind a dish or sake, noticing an unspoken need, or quietly supporting a colleague. What matters is that the entire experience feels seamless, personal and sincere. Omakase means “I leave it to you.” It is an expression of trust between the guest and the restaurant. We are looking for someone who understands the responsibility that comes with that trust—or who is genuinely curious and committed to learning. This is a role for someone who combines warmth with discipline. Someone who notices the smallest details, respects the craft of others and understands that exceptional service is never about one individual—it is created together.
Who we are looking for:
- Welcomes guests with natural warmth, confidence and sincerity
- Understands omakase or is genuinely excited to learn about it
- Has a strong interest in Japanese hospitality and culture
- Is curious about beautiful produce, wine, sake, ceramics and craftsmanship
- Is comfortable working across reception and restaurant service
- Has an exceptional eye for detail and anticipates guests’ needs
- Works with humility, discipline and consistency
- Communicates clearly and builds trust with guests and colleagues
- Remains calm, composed and attentive throughout service
- Believes that the guest experience belongs to the entire team
- Wants to continue learning, refining and growing
Previous experience in fine dining, luxury hospitality or an omakase restaurant would be valuable. However, experience alone is not enough. We are equally interested in your curiosity, humility, discipline and heart.
What we offer:
- 50% dining discount across Creative Restaurant Group venues for parties of up to four guests, excluding Endo at the Rotunda
- Paid birthday leave after one year of service
- Annual company Christmas party
- Learning, development and career progression opportunities
- The opportunity to be part of a restaurant from before its doors open
- A supportive and collaborative working environment
- The chance to join one of London’s most anticipated restaurant openings
We want to create something honest, meaningful and lasting—with people who respect their craft, care for one another and believe in making every guest experience extraordinary. If this speaks to you, we would love to hear from you.
Note: Applicants must have the legal right to work in the UK without corporate sponsorship.
Head Waiter in London employer: Endo Chelsea
At Endo Chelsea, we pride ourselves on being more than just a restaurant; we are a community dedicated to exceptional hospitality and the art of omakase. Our team enjoys a supportive and collaborative work environment, with opportunities for personal growth and development as we embark on this exciting journey together. With unique benefits like a generous dining discount and paid birthday leave, we invite you to be part of a meaningful experience that values every member's contribution to creating extraordinary moments for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Head Waiter in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Endo Chelsea. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Endo Chelsea
Don't be shy about reaching out to Endo Chelsea directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Head Waiter in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Endo Chelsea and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Endo Chelsea
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
