An exciting opportunity has arisen for a Claims Adjuster specialising in Technology, Media and Intellectual Property to join a growing specialist insurance business.
The successful candidate will manage a portfolio of complex and often unique claims, assessing coverage, investigating liability and negotiating settlements across a range of technology-related, media and intellectual property exposures.
This role would suit an experienced Claims Adjuster with a background in Financial Lines, Professional Indemnity, Cyber, Media Liability or Technology claims, who is interested in working with emerging risks and evolving insurance products.
Key Responsibilities
- Manage claims from initial notification through to resolution, ensuring effective and timely handling throughout the claims lifecycle.
- Assess policy coverage, liability and quantum across Technology, Media and Intellectual Property-related claims.
- Investigate allegations of intellectual property infringement, including copyright, trademark, patent and trade secret disputes, where covered by the relevant policy.
- Handle media-related claims involving defamation, copyright infringement, content disputes and other media liability exposures.
- Assess technology-related claims involving software, digital services, technology products and associated professional services.
- Review policy wordings, endorsements and exclusions to determine coverage and identify potential issues.
- Establish and maintain appropriate reserves, reviewing these regularly as claims develop.
- Instruct and manage external solicitors, counsel, forensic specialists and other experts where required.
- Negotiate settlements and work towards commercially appropriate outcomes while managing claims costs.
- Liaise closely with Underwriting teams to provide claims insights, identify emerging trends and support continuous improvements to policy wordings.
- Maintain accurate claims records and ensure compliance with internal procedures, delegated authorities and relevant regulatory requirements.
- Build effective relationships with brokers, policyholders, legal representatives and other stakeholders throughout the claims process.
- Monitor emerging risks and developments across technology, media and intellectual property, assessing their potential impact on claims.
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Claims Adjuster (Tech, Media & IP) in London employer: Edenbrook
Edenbrook is an exceptional employer that fosters a collaborative and innovative work culture, making it an ideal place for professionals in the financial reporting sector. With a strong commitment to employee development, we offer numerous growth opportunities and support for continuous learning, all while working in a dynamic environment that values integrity and excellence. Located in a vibrant area, our team enjoys a balanced work-life experience alongside competitive benefits tailored to enhance both personal and professional well-being.
