At a Glance
- Tasks: Lead and improve billing operations while managing a dynamic team.
- Company: Join LSL Property Services, a top player in the UK property industry.
- Benefits: Market-leading salary, car options, private healthcare, and professional development support.
- Other info: Exciting opportunities for growth in a collaborative environment.
- Why this job: Shape the future of billing services in a centralised Finance Hub.
- Qualifications: Experience in leading billing teams and process improvement.
The predicted salary is between 37800 - 46200 £ per year.
LSL Property Services plc is one of the UK’s leading providers of services to the property industry, bringing together a range of businesses and expertise across the residential surveying, estate agency and financial services markets. We are bringing together finance activities from across the Group into a central Finance Hub in Newcastle, creating more consistent ways of working and strengthening our finance operations. As part of this centralisation, we have created an exciting new opportunity for a Billing Operations Manager to join our Central Finance team.
Based in our Newcastle upon Tyne office, the Billing Operations Manager will lead and continuously improve billing operations across multiple divisions. This role ensures accurate and timely invoicing, strong controls, effective issue resolution, and a well-coached team that delivers reliable service to customers and internal stakeholders. You will be responsible for strengthening cash discipline through accuracy, governance, and insights to prevent recurring issues.
What you’ll be doing?
- Managing end-to-end billing and invoice production
- Ensuring billing controls, governance, and compliance
- KPI reporting and month-end analysis
- Process improvement and root cause analysis
- Leading and developing a small team
- Stakeholder management across divisions
What we’re looking for
- Experience leading an Accounts Receivable or Billing team
- Experience handling customer, account or transaction information with a good level of accuracy
- Experience creating KPI reporting
- Experience of process improvement
Why join LSL?
- Join a newly centralised Finance Hub and help shape how our Billing service develops
- Take ownership of a key finance operation with the opportunity to improve processes and ways of working
- Lead and develop a team within a changing and evolving finance environment
- Work collaboratively with colleagues across Finance, Procurement and the wider LSL Group
- Be part of a major UK property services group at an exciting stage in the development of its finance operations
Location: Newcastle upon Tyne – predominantly office-based. If you’re an experienced Billing Operations Manager professional who enjoys leading teams, improving processes and delivering a high-quality finance service, we’d love to hear from you.
What’s on offer?
- A Rewarding Package
- Market-leading salary & generous incentive package
- Car allowance or company car options from a range of premium brands
- A great variety of work in every postcode
- Home-based working with our cutting-edge iPad technology
- Private healthcare, pension scheme top ups, retail vouchers, Income Protection and Critical Illness cover
- Paid RICS membership and fully covered CPD requirements
- Access to SAYE and BAYE share investment plans
Investing in you
Our people are at the core of everything we do. We invest to provide efficiencies, enabling our surveyors to spend more time sharing their expert advice. We make a conscious effort for continuous growth and development of our people.
If you’d like to be part of that.
Billing Operations Manager employer: e.surv Chartered Surveyors
LSL Property Services plc is an exceptional employer, offering a dynamic work environment in Newcastle upon Tyne where you can thrive as an Accounts Payable Assistant. With a strong focus on employee development and a commitment to continuous improvement, you'll have the opportunity to enhance your finance skills while contributing to a major UK property services group. Enjoy the benefits of hybrid working, a supportive team culture, and the chance to make a meaningful impact within our central Finance Hub.
Contact Details:
e.surv Chartered Surveyors Recruitment Team
