Sales Consultant (1400) in Preston
dnata Preston About the role
Location
Leyland, Preston
Salary
OTE £30k in Year 1 increasing to £33k+
Job Title
Sales Consultant
Hours
37.5 hours per week
Overview dnata Travel Group B2B is the UK’s biggest B2B‑only tour operator and comprises of flagship brand Gold Medal and three specialist brands – Pure Luxury, Cruise Plus and Incredible Journeys.
We pride ourselves on a truly agents‑first approach and strong, mutually beneficial relationships with a wide range of supplier partners.
We are part of the Emirates group.
- Job Accountabilities
- Answering calls in a professional and timely manner
- Delivering outstanding customer service on every call
- Delivering required conversions over each trading period
- Maximising all sales opportunities
- Maximising all ancillary sales opportunities (e. g., touring – extended and day, cars and campervans, transfers)
- Feedback on Barriers To Sale (Pricing & Product)
- Answering sales calls from various brands within the Gold Medal Travel Group portfolio
- Minimising losses and errors within the business
- Reading back all details of customers itinerary
- Answering calls in line with company procedure
- Adhering to all call centre etiquette
- Always going the extra mile for every customer Follow up on enquiries/quotes from customers
- Communicate effectively with customers, internal and external
Qualifications
- Equivalent to GCSE or O’Level standards
Experience
- Previous sales experience
- Previous experience from working in a target driven environment
- Previous experience working in a customer driven environment
Desirable
- Travel to long haul destinations
Skills and Knowledge
- Attention to detail
- Excellent communication and negotiation skills
- Self‑motivated
- Customer focused
- Numerate
- Positive attitude
- Ability to work cross‑department
- Ability to multi‑skill
- Computer literate
- Knowledge of Microsoft Office products / in‑house systems
Desirable (Additional)
- Flexible approach
- Knowledge of travel related systems
Benefits
- Travel discounts – we have a dedicated Staff Travel Team to help you plan your next adventure/source the best deals for our people
- 25 days annual leave, increasing to 28 days after 5 full years of service (+ bank holidays)
- Additional annual leave purchase scheme – so you can pursue your love of travel
- Company pension scheme
- Life assurance
- Low‑cost health care for you and your family
- Employee Assistance programme
- Mental Health First Aiders
- Ongoing development – we have an in‑house People Development Team
- Industry/social events – including supplier events, office socials & parties and pop‑up shops
- Cycle to work scheme
- Reward & recognition programme
- Belong programme – Employee Resource Groups (ERGs) that play a crucial role in implementing our DEI strategy
- Volunteer days – one day’s paid leave each year to volunteer with a registered charity
- dnata4good – supporting the local communities we work, live and thrive in
- Refer a friend scheme
- Free eye care tests
- Free Taste Card membership – offering discounts on dining out, movies, attractions, takeaways and online shopping
- Casual dress code
- Free tea and coffee, subsidised on‑site restaurant with free wifi and free car parking
- #J-18808-Ljbffr
Your tasks
Deliver exceptional customer service and maximise sales opportunities in a dynamic call centre environment.
Your profile
GCSE equivalent and previous sales experience in a target-driven environment.
What's also included
Enjoy travel discounts, 25+ days annual leave, and ongoing professional development.
Tech stack & ways of working
Sales Consultant (1400) in Preston employer: dnata
dnata is an excellent employer that prioritises the well-being and growth of its employees. With a vibrant work culture in Luton, you will enjoy on-site perks such as free meals and parking, alongside comprehensive benefits like dental and optical care. The company fosters employee development, ensuring that you have opportunities to advance your career while contributing to high-quality services for airline customers.
Your perspectives
Be part of an exciting team that values your contributions and supports your growth.
StudySmarter Expert Advice
Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Consultant (1400) at dnata, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including dnata. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Consultant (1400). Sometimes, a personal touch can grab attention faster than a generic application!
Some tips for your application 🫡
Show Off Those Sales Skills
In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for dnata
When writing your cover letter, make sure to tailor your message specifically for dnata. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging
Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance
Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at dnata
Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show dnata that you understand the role and can hit the ground running in the sales game.
Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show dnata that you’re not just about numbers but also about building lasting connections in business development.
Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with dnata’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
Locations
- Preston
