DigiKape is seeking a strategic People & Places Lead (BAND7C) for management to shape the customer experience across housing services. You will lead the Customer Experience, Allocations and Customer Resolutions teams, driving service quality and policy compliance.
The role requires strong leadership, data literacy and collaboration with EMT and SLT to improve resident engagement, equality and inclusion, and value for money while delivering continuous service improvements.
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Customer Experience & Resident Engagement Lead in Sutton employer: DigiKape
As a leading recruitment agency in Greater London, we pride ourselves on fostering a supportive and inclusive work culture that empowers our employees to make a real difference in the lives of vulnerable individuals. We offer comprehensive training and development opportunities, ensuring that our team members grow both personally and professionally while contributing to meaningful community initiatives. Join us to be part of a dedicated team that values collaboration, innovation, and the pursuit of social impact.
