At a Glance
- Tasks: Deliver a 5-star experience and ensure guest satisfaction at events.
- Company: Join Coworth Park Hotel, a top-rated workplace known for inclusiveness.
- Benefits: Enjoy complimentary stays, discounts, pension contributions, and well-being support.
- Other info: Participate in vibrant social events and enjoy excellent career development opportunities.
- Why this job: Excel in luxury hospitality and learn from industry legends.
- Qualifications: 1 year of experience in luxury hospitality and advanced food knowledge.
The predicted salary is between 24750 - 30250 £ per year.
Join us as a Head Waiter at Coworth Park Hotel, recently recognised as one of ‘The Sunday Times Top 10 Best Places to Work for’ in 2024, 2025 and 2026. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success.
We care about your career and are proud to have the absolute best people in the industry. When you join us as a Head Waiter at Coworth Park Hotel, you will have a unique opportunity to excel in your field. You will learn from your fellow Legends and our award-winning learning academy to achieve the highest standards in craft, service, and leadership.
What you’ll do
As a Head Waiter, you'll enjoy your work and take pride in delighting our guests:
- You will be responsible for delivering the ultimate 5-star experience ensuring that all guest needs are fulfilled during their visit or stay.
- This will include all types of events, having advanced menu knowledge, ensuring the event runs smoothly whilst following all standards of procedures that are in place to ensure our guests receive nothing but the best experience.
- You’ll also show flexibility and creativity in dealing with our guests’ special requests and in dealing with challenges that may arise during the day.
The operational hours of work are shift-based and may be subjected to change.
What you’ll bring
- Previous experience in a similar role - at least 1 year within the Luxury Hospitality sector
- Intermediate to advanced food and beverage knowledge
- Advanced to Fluent in the English language
Preferred Skills
- Strong ability to upsell products
- WSET Certification
What you’ll get
- Complimentary Stays: Enjoy complimentary stays with breakfast at Dorchester Collection Hotels every year.
- Discounts: Get 50% off food and beverages at selected bars and restaurants within the Dorchester Collection; enjoy Friends & Family stay discounts at our hotels; benefit from discounts at various high street and online shops.
- Employee Perks: Enrol from day 1 into the Aviva Private Pension scheme (we contribute 8% towards your pension); benefit from Seasonal ticket loan, Rental deposit scheme, private financial advice, and Eye care vouchers.
- Training and Development: Advance in your career by accessing various apprenticeships.
- Social Events: Participate in vibrant social events, including a summer party, winter ball, pub quizzes, and cultural and milestone recognition celebrations.
- Referral Bonus: Earn a £1000 bonus when you recommend a friend.
- Well-being Support: Access immediate well-being advice because we care about our employees.
We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. If you need us to do anything to support you during the recruitment process (such as adjustments to how you apply, alternative formats of information, or adjustments to the assessment process itself), please do contact the People & Culture via humanresources.CPA@dorchestercollection.com so that we can discuss how we can support you through this process.
Head Waiter employer: Coworth Park
At Coworth Park, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions inclusivity and creativity. Employees enjoy fantastic benefits such as complimentary stays at our luxurious hotels and a strong focus on personal growth and development, making it a truly rewarding place to build a career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Head Waiter
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Coworth Park. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Coworth Park
Don't be shy about reaching out to Coworth Park directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Head Waiter
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Coworth Park and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Coworth Park
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
