At a Glance
- Tasks: Service and repair various heating systems while delivering top-notch customer service.
- Company: Join Connexus, a community-focused housing group with a passion for quality service.
- Benefits: Enjoy up to 30 days annual leave, a generous pension scheme, and health benefits.
- Other info: Dynamic team environment with opportunities for continual learning and career growth.
- Why this job: Make a real difference in people's lives while enjoying a flexible work-life balance.
- Qualifications: Gas Safe qualifications required; experience with renewables is a plus but not essential.
The predicted salary is between 30000 - 40000 £ per year.
We’re seeking someone with strong technical ability and a passion for high‑quality work, as well as someone who can deliver exceptional customer service. Your role will include:
- Servicing and repairing a wide range of central heating systems — solid fuel, gas, oil, and air/ground source
- Fault‑finding and resolving issues across boilers and heating systems
- Occasionally supporting with boiler replacements and full central heating installations
Required Qualifications:
- Gas Safe qualifications – CCN1, CENWAT, CKR1, HTR1 G3 Unvented
Preferred Qualifications: (but not essential)
- OFTEC
- ASHP experience
- Renewables knowledge
If you don’t already have ASHP/GSHP qualifications, don’t worry – we will provide full training.
We are currently planning to trial an exciting new rota to support an improved work-life balance for our colleagues, as well as offering flexibility to our customers. As part of this trial, you will work condensed hours over four days (Tuesday to Friday - 37 hours per week), giving you a long weekend every week. You will also participate in our out of hours on-call rota, for which additional pay on top of base salary can be earned.
If you’re passionate about delivering great service and want to join a supportive, forward-thinking organisation, this could be the perfect next step in your career. If you have the right skills to fit the job role then we would love to hear from you.
Shortlisting Date: 23 March 2026
Interview Date: Week Commencing 30 March to 02 April 2026
Some of the benefits:
- Up to 30 days annual leave & Bank Holidays
- Generous pension scheme
- Westfield Health healthcare plan
- Continual learning and development opportunities
- Paid sickness leave (upon successful completion of probationary period)
- Uniform, van and tools where required are provided
Heating Engineer in Hereford employer: Connexus
Connexus is an exceptional employer that prioritises community engagement and employee development, making it an ideal place for Project Surveyors looking to make a meaningful impact. With a strong commitment to equality and diversity, the company offers excellent benefits, hybrid working arrangements, and ample opportunities for professional growth within a supportive team environment. Located in Craven Arms, employees can enjoy a balance of office and site work while contributing to the delivery of high-quality homes across Shropshire and Herefordshire.
StudySmarter Expert Advice🤫
We think this is how you could land Heating Engineer in Hereford
✨Tip Number 1
Get to know the company before your interview! Research their values, recent projects, and any news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills as a Heating Engineer can solve problems and improve customer satisfaction.
✨Tip Number 3
Dress the part! Even if the company has a casual dress code, looking smart and professional can make a great first impression. It shows you take the opportunity seriously and respect the interview process.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the role can set you apart from other candidates. Plus, it shows good manners and professionalism.
We think you need these skills to ace Heating Engineer in Hereford
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your technical abilities and any relevant qualifications, like your Gas Safe certifications. We want to see how your experience aligns with the role of a Heating Engineer!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific requirements mentioned in the job description. It shows us you’re genuinely interested.
Be Personable:Remember, we value exceptional customer service. Share examples of how you've gone above and beyond for customers in the past. This will help us see your passion for delivering great service!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it’s super easy!
How to prepare for a job interview at Connexus
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around central heating systems. Be ready to discuss your experience with solid fuel, gas, oil, and air/ground source systems. This will show that you're not just qualified but genuinely passionate about the work.
✨Customer Service Matters
Since exceptional customer service is key for this role, think of examples from your past where you've gone above and beyond for a customer. Prepare to share these stories during the interview to demonstrate your commitment to delivering great service.
✨Ask Questions
Interviews are a two-way street! Prepare some thoughtful questions about the company culture, the new rota system, or opportunities for professional development. This shows you're engaged and interested in how you can fit into their team.
✨Be Yourself
While it's important to be professional, don't forget to let your personality shine through. The company values a supportive and forward-thinking environment, so showing your genuine self can help you connect with the interviewers.
