Confero Recruitment is delighted to be supporting a respected Housing Association in Central Scotland to recruit a Property Services Officer to join their Property Services team. This is an excellent opportunity for an experienced housing or property professional with a strong background in responsive repairs, void property management, contractor management, and customer service within the social housing sector. Key Responsibilities * Manage reactive repairs and void maintenance services to ensure high-quality outcomes for tenants. * Oversee contractor performance, quality standards, compliance requirements, and service delivery targets. * Coordinate damp and mould cases, ensuring legislative timescales are met. * Carry out property inspections, including complex repairs, void properties, and post-work quality inspections. * Monitor and report on repairs, void performance, and contractor KPIs. * Manage complaints, insurance claims, rechargeable repairs, and alteration requests. * Support and supervise Property Services team members, including performance management and development. * Build positive relationships with tenants, contractors, and external stakeholders to deliver excellent customer service. About You * Previous experience within a social housing, housing association, local authority, or property maintenance environment. * Strong knowledge of responsive repairs, voids management, contractor supervision, and maintenance services. * Experience producing performance reports and monitoring service standards. * Excellent communication, customer service, and organisational skills. * Full UK driving licence and access to a vehicle for business use. What's on Offer * Opportunity to work for a well-established Housing Association committed to delivering excellent services to its customers. * Varied and rewarding role with responsibility for repairs, voids, compliance, and contractor management. * Competitive salary and benefits package. For further information or to apply, please contact Alasdair Reid
Property Officer in Stirling employer: Confero Recruitment Group Ltd
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Confero Recruitment Group Ltd Recruitment Team
