Customer Success Manager
Customer Success Manager

Customer Success Manager

Reading Full-Time 36000 - 60000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Help finance teams maximise their tools and processes for real-time reporting.
  • Company: Join a fast-growing tech company at the intersection of finance and technology.
  • Benefits: Competitive salary, career growth, and the chance to work with top finance leaders.
  • Why this job: Make a meaningful impact while developing your skills in a dynamic environment.
  • Qualifications: 3+ years in finance, advanced Excel skills, and strong communication with senior leaders.
  • Other info: Exciting opportunity to drive change and build long-term relationships with clients.

The predicted salary is between 36000 - 60000 £ per year.

Customer Success Manager

Are you passionate about finance and technology? Do you enjoy helping customers unlock the full potential of their tools and processes?

Codex are looking for aCustomer Success Manager to join a new EPM practice, and partner with leading finance professionals. As the go-to advisor for CFOs, VPs, and finance teams, you’ll guide customers through the successful implementation and ongoing adoption – ensuring they get maximum value from our platform. This is a fantastic opportunity to apply your FP&A knowledge in a tech-forward environment while driving meaningful impact for clients.

What you’ll be doing:

  • Deliver and support real-time reporting solutions across Excel, ERP, CRM, and HRIS systems
  • Help clients integrate and analyse data seamlessly within Excel
  • Recommend process improvements to optimize workflows and outcomes
  • Build long-term strategic relationships with customers and support their financial reporting needs

What we’re looking for:

  • Over 3+ years of experience in finance or FP&A
  • Strong understanding of corporate finance processes (P&L, cash flow, budgets, forecasts)
  • Advanced Excel skills (formulas, VLOOKUP, Pivot Tables, Power Query, complex models)
  • Confident communicator with senior finance leaders (CFOs, VPs, Directors)
  • End-to-end EPM implementation experience (Anaplan, TM1 / IBM Planning Analytics, Pigment, Workday Adaptive Planning, OneStream, Oracle, Planful, Venna, Prophix, Board or Jedox)
  • Bachelor’s degree in finance, accounting, or a related field

This is your chance to join a fast-growing company, work directly with top finance leaders, and grow your career in the intersection of finance and technology!!!!

Email me at oliver.hassall@wearecodex.team

Customer Success Manager employer: Codex

At Codex, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture. As a Customer Success Manager, you will not only have the opportunity to work alongside leading finance professionals but also benefit from continuous learning and growth in a tech-forward environment. Our commitment to employee development, coupled with the chance to make a meaningful impact for clients, makes Codex a truly rewarding place to advance your career.
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Contact Detail:

Codex Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Success Manager

✨Tip Number 1

Network like a pro! Reach out to your connections in finance and tech, and let them know you're on the hunt for a Customer Success Manager role. You never know who might have a lead or can put in a good word for you.

✨Tip Number 2

Prepare for those interviews! Brush up on your FP&A knowledge and be ready to discuss how you've helped clients optimise their workflows. Show them you’re not just about the numbers, but also about building relationships.

✨Tip Number 3

Don’t forget to showcase your Excel skills! Be prepared to demonstrate your advanced techniques during interviews. Maybe even bring along a portfolio of your work to impress those CFOs and VPs.

✨Tip Number 4

Apply through our website! We love seeing candidates who are proactive. Plus, it gives you a chance to stand out from the crowd and show us why you’re the perfect fit for the role.

We think you need these skills to ace Customer Success Manager

FP&A Knowledge
Corporate Finance Processes
Advanced Excel Skills
Data Integration
Real-time Reporting Solutions
Process Improvement
Strategic Relationship Building
EPM Implementation Experience
Communication Skills
Technical Aptitude
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV speaks directly to the role of Customer Success Manager. Highlight your experience in finance and FP&A, and don’t forget to showcase those advanced Excel skills. We want to see how you can bring value to our team!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about finance and technology, and how your background makes you the perfect fit for this role. Let’s see your personality come through!

Showcase Your Communication Skills: As a Customer Success Manager, you’ll be chatting with senior finance leaders. Make sure your application reflects your confident communication style. Whether it’s in your CV or cover letter, we want to feel your enthusiasm and professionalism!

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!

How to prepare for a job interview at Codex

✨Know Your Numbers

Brush up on your finance knowledge, especially around P&L, cash flow, and budgeting. Be ready to discuss how you've used these concepts in past roles, as this will show your understanding of corporate finance processes.

✨Excel Like a Pro

Make sure you're comfortable with advanced Excel functions like VLOOKUP, Pivot Tables, and Power Query. You might be asked to demonstrate your skills or solve a problem on the spot, so practice beforehand!

✨Build Rapport with Confidence

As a Customer Success Manager, you'll be communicating with senior finance leaders. Practice articulating your thoughts clearly and confidently, and prepare some questions that show your interest in their challenges and goals.

✨Showcase Your EPM Experience

Be ready to discuss your end-to-end EPM implementation experience. Highlight specific projects where you made a significant impact, and be prepared to explain how you can help clients maximise value from their tools.

Customer Success Manager
Codex
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  • Customer Success Manager

    Reading
    Full-Time
    36000 - 60000 £ / year (est.)

    Application deadline: 2027-10-09

  • C

    Codex

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