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For Companies At a Glance
- Tasks: Help finance teams maximise their tools and processes for real-time reporting.
- Company: Join a fast-growing tech company at the forefront of finance innovation.
- Benefits: Competitive salary, career growth, and the chance to work with top finance leaders.
- Why this job: Make a meaningful impact in finance while leveraging your tech skills.
- Qualifications: 3+ years in finance, advanced Excel skills, and strong communication with senior leaders.
- Other info: Exciting opportunity to grow in a dynamic, tech-forward environment.
The predicted salary is between 36000 - 60000 £ per year.
Customer Success Manager
Are you passionate about finance and technology? Do you enjoy helping customers unlock the full potential of their tools and processes?
Codex are looking for aCustomer Success Manager to join a new EPM practice, and partner with leading finance professionals. As the go-to advisor for CFOs, VPs, and finance teams, you’ll guide customers through the successful implementation and ongoing adoption – ensuring they get maximum value from our platform. This is a fantastic opportunity to apply your FP&A knowledge in a tech-forward environment while driving meaningful impact for clients.
What you’ll be doing:
- Deliver and support real-time reporting solutions across Excel, ERP, CRM, and HRIS systems
- Help clients integrate and analyse data seamlessly within Excel
- Recommend process improvements to optimize workflows and outcomes
- Build long-term strategic relationships with customers and support their financial reporting needs
What we’re looking for:
- Over 3+ years of experience in finance or FP&A
- Strong understanding of corporate finance processes (P&L, cash flow, budgets, forecasts)
- Advanced Excel skills (formulas, VLOOKUP, Pivot Tables, Power Query, complex models)
- Confident communicator with senior finance leaders (CFOs, VPs, Directors)
- End-to-end EPM implementation experience (Anaplan, TM1 / IBM Planning Analytics, Pigment, Workday Adaptive Planning, OneStream, Oracle, Planful, Venna, Prophix, Board or Jedox)
- Bachelor’s degree in finance, accounting, or a related field
This is your chance to join a fast-growing company, work directly with top finance leaders, and grow your career in the intersection of finance and technology!!!!
Email me at oliver.hassall@wearecodex.team
Customer Success Manager employer: Codex
Contact Detail:
Codex Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Success Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in finance and tech, and let them know you're on the hunt for a Customer Success Manager role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on your FP&A knowledge and be ready to discuss how you've helped clients optimise their workflows. Show them you’re not just about the numbers, but also about building long-term relationships.
✨Tip Number 3
Practice your communication skills! As a Customer Success Manager, you'll be chatting with CFOs and VPs, so make sure you can confidently explain complex concepts in a way that’s easy to understand. Role-play with a friend if you need to!
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications from passionate candidates who are eager to help customers unlock their potential. It’s your chance to shine and show us what you’ve got!
We think you need these skills to ace Customer Success Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Customer Success Manager. Highlight your experience in finance and FP&A, and don’t forget to showcase those advanced Excel skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about finance and technology, and how your background makes you the perfect fit for this role. Let’s see your personality come through!
Showcase Your Communication Skills: As a Customer Success Manager, you’ll be chatting with senior finance leaders. Make sure your application reflects your confident communication style. Whether it’s in your CV or cover letter, we want to feel your enthusiasm and clarity!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Codex
✨Know Your Numbers
Brush up on your finance knowledge, especially around P&L, cash flow, and budgeting. Be ready to discuss how you've used these concepts in past roles, as this will show your understanding of corporate finance processes.
✨Excel Like a Pro
Make sure you're comfortable with advanced Excel functions like VLOOKUP, Pivot Tables, and Power Query. You might be asked to demonstrate your skills or solve a problem on the spot, so practice beforehand!
✨Build Rapport with Confidence
As a Customer Success Manager, you'll be communicating with senior finance leaders. Practice articulating your thoughts clearly and confidently, and think about how you can establish trust quickly during the interview.
✨Showcase Your EPM Experience
Be prepared to discuss your end-to-end EPM implementation experience. Highlight specific projects where you’ve driven successful outcomes, and be ready to explain how you can bring that expertise to their team.
