Senior Strategic Account Manager in London

Senior Strategic Account Manager in London

London Full-Time 43200 - 72000 £ / year (est.) Hybrid
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At a Glance

  • Tasks: Manage client relationships and drive growth in EMEA & APAC regions.
  • Company: Join Cloudinary, a leader in cloud-based media management solutions trusted by global enterprises.
  • Benefits: Enjoy flexible working options, competitive salary, and opportunities for professional growth.
  • Other info: Willingness to travel occasionally and work in the office at least 2 days a week.
  • Why this job: Be part of an innovative team that values customer success and collaboration.
  • Qualifications: 5+ years in account management or sales, preferably in SaaS; strong communication skills required.

The predicted salary is between 43200 - 72000 £ per year.

Cloudinary is the market leader in providing end-to-end solutions for managing, optimizing, and delivering images and videos in real time. Our cloud-based platform helps businesses streamline their media management workflows, enhance user experiences, and improve website performance. With a strong focus on innovation and customer satisfaction, Cloudinary is trusted by thousands of companies worldwide, from startups to Fortune 500 enterprises.
We are seeking a dynamic and motivated Account Manager to join our team and drive growth in the EMEA (Europe, Middle East, and Africa) & APAC (Asia-Pacific) regions. As a Cloudinary Account Manager, you will be responsible for nurturing and retaining existing client relationships, identifying and closing new growth opportunities, and ensuring customer success. This role requires a proactive approach to client engagement, a deep understanding of cloud-based solutions, and a passion for helping customers achieve their goals as well as a sales mentality

Responsibilities:

    • Develop and maintain strong relationships with key stakeholders within client organizations.
    • Understand clients' business objectives and challenges to effectively position Cloudinary's solutions.
    • Collaborate with cross-functional teams, including Sales, Customer Success, and Product, to deliver exceptional service and support to clients.
    • Identify and close upsell and cross-sell opportunities to maximize revenue from existing accounts.
    • Act as a trusted advisor to clients, providing guidance on best practices for media management and optimization.
    • Monitor client usage and performance metrics to identify areas for improvement and optimization.
    • Stay updated on industry trends, competitive landscape, and emerging technologies to better serve clients.

About you:

    • 5+ years of experience in a similar role
    • 5+ Experience maintaining existing client contract renewals, cross selling and upselling within these existing accounts
    • Negotiate pricing and contractual terms to close sales as required
    • Proven experience in account management or sales roles within the SaaS industry.
    • Strong understanding of cloud-based technologies and services.
    • Excellent communication and interpersonal skills, with the ability to effectively present technical information to both technical, non-technical audiences and C-Suite.
    • Maintain accurate pipeline management in Salesforce with highly proficient forecasting
    • Strong negotiation skills with a track record of successful outcomes.
    • Ability to work independently and as part of a team in a fast-paced environment.
    • Proficiency in other languages spoken in the EMEA or APAC region is a plus.
    • Willingness to travel occasionally for client meetings and industry events.
    • Bachelor's degree in Business, Marketing, Computer Science, or related field is a plus, or equal work experience
    • Working rights for the UK and willingness to come in minimum 2+ days per week to the office
#LI-BP1

Senior Strategic Account Manager in London employer: Cloudinary

As a Remote Senior Solutions Engineer at our innovative company, you will thrive in a dynamic work culture that values collaboration and creativity. We offer competitive benefits, including flexible working hours and opportunities for professional development, ensuring you can grow your skills while contributing to meaningful projects. Join us in a supportive environment where your expertise will directly impact our success and the satisfaction of our clients.

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Contact Details:

Cloudinary Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior Strategic Account Manager in London

✨Leverage Your Network

In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!

✨Show Your Skills Through Real-World Results

When targeting a full-time role like Senior Strategic Account Manager at Cloudinary, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!

✨Engage with Sales Communities

Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.

✨Direct Applications Matter

While we all know the online application route, consider sending direct applications to companies you admire, including Cloudinary. Tailor your message to explain why you’re drawn to them and how you can contribute as a Senior Strategic Account Manager. Sometimes, a personal touch can grab attention faster than a generic application!

We think you need these skills to ace Senior Strategic Account Manager in London

Account Management
Client Relationship Management
Sales Strategy
Negotiation Skills
Cross-Selling and Upselling
Cloud-Based Solutions Knowledge
SaaS Industry Experience

Some tips for your application 🫡

Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!

Tailor Your Message for Cloudinary:When writing your cover letter, make sure to tailor your message specifically for Cloudinary. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!

Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!

Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!

How to prepare for a job interview at Cloudinary

✨Know Your Sales Methodologies

Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Cloudinary that you understand the role and can hit the ground running in the sales game.

✨Demonstrate Your Deal-Making Skills

Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Cloudinary that you’re not just about numbers but also about building lasting connections in business development.

✨Prepare for Role-Play Scenarios

In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!

✨Align Your Goals with the Company’s Vision

Take a moment to reflect on how your career ambitions align with Cloudinary’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.