Housekeeping Office Coordinator
About the role
Cheval Collection is currently recruiting a Housekeeping Office Coordinator for a cluster role.
You will be responsible for all the housekeeping coordination for two of our residences, Cheval Knightsbridge and Cheval Phoenix House.
As the Housekeeping Office Coordinator, you will be responsible for all the housekeeping coordination and will serve as the first point of contact for guests and other departments regarding housekeeping.
You will organise the housekeeping team to ensure all apartments are cleaned promptly.
Using the workforce management software you will manage shift coverage and analyse data.
Coordination with housekeeping supervisors and external contractors, as well as liaising with Reservations for scheduling maintenance, will be key.
You will allocate work, prepare daily section sheets, and assist with cleaning when needed.
Maintaining housekeeping supplies, reporting and following up on maintenance issues, and addressing guest queries and complaints promptly are crucial tasks.
You will ensure show apartments are ready for potential guests, perform administrative tasks, and manage timesheets.
Keeping departmental notice boards updated, handling lost property, and ensuring the security of keys are part of the role.
Compliance with internal policies and procedures, placing orders, and contributing to the management team will also be expected.
We want you to apply for this role, if when it comes to...
Your tasks
Coordinate housekeeping for two luxury residences and manage team schedules.
Your profile
Strong organisational skills and a passion for hospitality.
What's also included
Competitive pay, flexible hours, and opportunities for career advancement.
Tech stack & ways of working
Housekeeping Office Coordinator employer: Cheval Knightsbridge
Cheval Collection is an exceptional employer that values its team members and fosters a supportive work culture. As a Housekeeping Office Coordinator, you will enjoy opportunities for professional growth while working in the prestigious locations of Knightsbridge and Phoenix House, known for their luxury and elegance. With a focus on employee well-being, we offer competitive benefits and a collaborative environment where your contributions are recognised and appreciated.
View Cheval Knightsbridge profile
Your perspectives
Be the key player in creating exceptional guest experiences every day.
